Control Room Operator in Kent
Control Room Operator

Control Room Operator in Kent

Kent Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to manage the M25 road network and ensure safety and efficiency.
  • Company: Join a dynamic team focused on road safety and incident management.
  • Benefits: Competitive pay, career growth, and a chance to make a real difference.
  • Other info: Must have own car for commuting to the office in Dartford.
  • Why this job: Be at the forefront of road safety and incident response in a vital role.
  • Qualifications: Experience in control room operations and a valid driving licence required.

The predicted salary is between 30000 - 40000 £ per year.

Our client is looking for Experienced Control Room Operators to lead and manage a team of control room operators, ensuring the consistent delivery of a high standard of service and performance in the operation and management of the strategic M25 DBFO road network based out of Dartford. MUST HAVE LICENSE AND OWN CAR AS YOU CANNOT COMMUTE TO THE OFFICE.

Duties:

  • To support, direct the activities of primary and secondary response in coordinating the deployment of appropriate resources to successfully resolve incidents in compliance with company policy and contractual requirements.
  • To accurately receive and disseminate information to optimise safety and maximise efficient response and resolution of incidents.
  • To ensure that CCTV, tunnel, and bridge safety systems are monitored and that an appropriate response is taken to alarms.
  • To ensure accurate recording of network occupancy through use of bespoke databases.
  • To ensure that relevant colleagues and stakeholders are updated of critical incidents via escalation platforms.
  • To comply with policies and procedures as detailed in operational plans and HR standards.
  • To work to agreed business performance and quality standards.
  • To build strong, effective working relationships with stakeholders and partners including real-time liaison with the HE Regional Operations Centres, NTIC and NILO.

Control Room Operator in Kent employer: Coyles

Our company is an exceptional employer, offering a dynamic work environment for Control Room Operators in Dartford, where teamwork and collaboration are at the heart of our operations. We prioritise employee growth through comprehensive training programmes and provide a supportive culture that values safety and efficiency. With competitive benefits and a commitment to excellence, we ensure our team members feel valued and empowered to make a meaningful impact on the M25 DBFO road network.
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Contact Detail:

Coyles Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Control Room Operator in Kent

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those already working as Control Room Operators. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of incident management and safety protocols. We want you to show off your expertise and confidence when discussing how you’d handle real-life scenarios.

✨Tip Number 3

Don’t forget to highlight your teamwork skills! As a Control Room Operator, you’ll be coordinating with various stakeholders, so make sure to share examples of how you’ve successfully collaborated in past roles.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are ready to take on the challenges of the role.

We think you need these skills to ace Control Room Operator in Kent

Team Leadership
Incident Management
CCTV Monitoring
Resource Coordination
Communication Skills
Database Management
Stakeholder Engagement
Policy Compliance
Operational Planning
Performance Management
Problem-Solving Skills
Attention to Detail
Relationship Building
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a Control Room Operator. Use keywords from the job description to show that you understand what we're looking for and how your skills match up.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your previous experiences have prepared you for managing a team in a high-pressure environment like the M25 DBFO road network.

Showcase Relevant Experience: When detailing your work history, focus on specific examples where you've successfully managed incidents or led a team. We want to see how you've made a difference in your previous roles!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Coyles

✨Know Your Stuff

Make sure you’re familiar with the M25 DBFO road network and the specific challenges it faces. Brush up on your knowledge of incident management, CCTV systems, and how to effectively communicate with stakeholders. This will show that you’re not just interested in the role but also understand its complexities.

✨Demonstrate Leadership Skills

As a Control Room Operator, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to direct activities and ensure compliance with policies, as this is crucial for the role.

✨Practice Scenario Responses

Think about potential scenarios you might face in the control room, such as managing an incident or responding to alarms. Practise how you would handle these situations, focusing on your decision-making process and how you would communicate with your team and stakeholders.

✨Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the tools used for monitoring, or how success is measured in the role. It shows your genuine interest and helps you gauge if the company is the right fit for you.

Control Room Operator in Kent
Coyles
Location: Kent
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