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- Tasks: Lead on information governance, handling FOI requests, complaints, and GDPR compliance.
- Company: Join a dynamic local government team focused on education and community support.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real impact in education while developing your expertise in information governance.
- Qualifications: Experience in FOI, SARs, and GDPR within public sector or education is essential.
- Other info: Collaborate with various teams to promote best practices in data protection.
The predicted salary is between 36000 - 60000 £ per year.
About the Role One of mylocal government clients is seeking a knowledgeable and proactive Freedom of information Complaints officer to lead on all matters related to information governance, including complaints, Freedom of Information (FOI) requests, Subject Access Requests (SARs), and GDPR compliance. As the main point of contact for these areas, you will play a key role in advising senior management, service leads, and, where applicable, schools on relevant legislation and internal processes. Key Responsibilities * Act as the internal expert for FOI, SARs, complaints, and GDPR matters within Hackney Education * Liaise with the LBH Information Management Team and Legal Team to ensure compliance with law and best practice * Provide expert advice to senior managers, officers, and schools regarding information requests and data protection * Coordinate and monitor responses to Freedom of Information requests, ensuring legal compliance and quality * Support the complaints process, including routine guidance to officers and compiling performance reports * Work collaboratively with teams across the Children & Education Directorates to promote best practices Candidate Requirements * Previous experience handling FOI, SARs, complaints, and GDPR in a public sector or education setting * Strong understanding of the Data Protection Act 2018, GDPR, and related regulations * Excellent communication and coordination skills * Ability to provide guidance to stakeholders at all levels * Experience with information governance within a local authority or educational institution is highly desirable If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd
Freedom of information Complaints officer employer: Coyles
Contact Detail:
Coyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freedom of information Complaints officer
✨Tip Number 1
Familiarise yourself with the latest updates on the Data Protection Act 2018 and GDPR regulations. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to compliance during any discussions.
✨Tip Number 2
Network with professionals already working in information governance or related fields. Engaging with them can provide you with insights into the role and may even lead to valuable referrals or recommendations.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled FOI requests or complaints. Having specific examples ready will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Stay updated on best practices in information governance by following relevant blogs, attending webinars, or joining professional groups. This knowledge will help you stand out as a proactive candidate who is genuinely interested in the field.
We think you need these skills to ace Freedom of information Complaints officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Freedom of Information Complaints Officer. Familiarise yourself with FOI, SARs, and GDPR to demonstrate your knowledge in your application.
Tailor Your CV: Highlight your relevant experience in handling FOI requests, complaints, and GDPR compliance. Use specific examples from your previous roles to showcase your expertise and how it aligns with the job requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your understanding of information governance and your ability to advise stakeholders. Mention your communication skills and any experience working in public sector or educational settings.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Coyles
✨Know Your Legislation
Make sure you have a solid understanding of the Data Protection Act 2018, GDPR, and related regulations. Be prepared to discuss how these laws apply to the role and provide examples of how you've navigated them in previous positions.
✨Showcase Your Experience
Highlight your previous experience handling FOI requests, SARs, and complaints, especially in a public sector or educational setting. Be ready to share specific instances where you successfully managed these processes and the outcomes.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've effectively communicated complex information to various stakeholders in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive information. Think about potential challenges you might face in the role and how you would address them.
