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- Tasks: Lead a team in managing the M25 road network and respond to incidents effectively.
- Company: Join a dynamic team focused on safety and performance in road management.
- Benefits: Competitive pay, flexible shifts, and opportunities for career growth.
- Other info: Must have a valid license and own car for commuting to the office.
- Why this job: Make a real difference in road safety while developing your leadership skills.
- Qualifications: Experience in operational control rooms and strong communication skills required.
The predicted salary is between 31200 - 41600 £ per year.
Our client is looking for Experienced Control Room Operators to lead and manage a team of control room operators, ensuring the consistent delivery of a high standard of service and performance in the operation and management of the strategic M25 DBFO road network based out of Dartford. MUST HAVE LICENSE AND OWN CAR AS YOU CANNOT COMMUTE TO THE OFFICE.
Duties:
- To support, direct the activities of primary and secondary response in coordinating the deployment of appropriate resources to successfully resolve incidents in compliance with company policy and contractual requirements.
- To accurately receive and disseminate information to optimise safety and maximise efficient response and resolution of incidents.
- To ensure that CCTV, tunnel, and bridge safety systems are monitored and that an appropriate response is taken to alarms.
- To ensure accurate recording of network occupancy through use of bespoke databases.
- To ensure that relevant colleagues and stakeholders are updated of critical incidents via escalation platforms.
- To comply with policies and procedures as detailed in operational plans and HR standards.
- To work to agreed business performance and quality standards.
- To build strong, effective working relationships with stakeholders and partners including real-time liaison with the HE Regional Operations Centres, NTIC and NILO.
- Receive and disseminate weather decisions in accordance with the Severe Weather Plan.
Skills:
Essential:
- Experience of working in an operational control room, in an emergency services or National Highways environment.
Desirable:
- Experience of working in an environment involving the time-critical deployment of resources.
- Experience of working in a performance driven environment.
- Excellent communication skills, both oral and written.
- Aptitude for effective problem solving.
Hours and Pay:
You will be working 2 night shifts and 2 day shifts. This is a 4 on and 4 off role. Hours will be discussed. The payment is between £15ph and £20ph depending on experience.
If you are interested, please call Coyles on (phone number removed) or apply online. We look forward to hearing from you.
Control Room Operator in Dartford employer: Coyles
Contact Detail:
Coyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Operator in Dartford
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work in control rooms or emergency services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your problem-solving skills. Think of real-life scenarios where you had to make quick decisions under pressure. We want to hear how you handled those situations!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experiences. Remember, as a Control Room Operator, you'll need to relay information effectively, so let that shine through.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Control Room Operator in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operational control rooms and emergency services. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Control Room Operator role. We love seeing enthusiasm and a clear understanding of the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Coyles
✨Know Your Stuff
Make sure you brush up on your knowledge of operational control rooms and emergency services. Familiarise yourself with the M25 DBFO road network and any relevant policies or procedures. This will show that you're not just interested in the role, but that you understand the environment you'll be working in.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in high-pressure situations. Think about times when you had to relay critical information quickly and accurately, and be ready to discuss these scenarios during the interview.
✨Demonstrate Problem-Solving Abilities
Be prepared to talk about specific instances where you've successfully resolved incidents or problems in a timely manner. Highlight your ability to think on your feet and make decisions under pressure, as this is crucial for a Control Room Operator.
✨Build Rapport with Interviewers
Remember, building strong relationships is part of the job. During the interview, engage with your interviewers, ask questions, and show genuine interest in their experiences. This will help you stand out and demonstrate that you can foster effective working relationships.