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- Tasks: Join a team to handle calls and assist with waste management queries.
- Company: Coyle Personnel Ltd is dedicated to connecting talent with opportunities.
- Benefits: Receive 1-2-1 training and support in a collaborative office environment.
- Why this job: Gain hands-on experience in customer service while making a positive impact on the community.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: This is a temporary 3-month contract with potential for extension.
One of my clients is looking for a Customer Service Assistant on a temporary basis. This is a 3 months contract with possible further extension. ROLE: Office based call taking, part of a team of 13. Responding to queries around switch board calls, waste and environment and taking spring clean and garden waste payments. 1-2-1 training will be given by an experienced team member and a paired working environment in the office will be arranged for support while learning. System training will be given so that jobs can be raised and payments can be taken. If interested in this role please send your cv to Jahker Miah at Coyle Personnel Ltd…
Customer Service Assistant employer: Coyles
Contact Detail:
Coyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarize yourself with common customer service scenarios, especially those related to waste management and environmental queries. This will help you respond confidently to questions during the interview.
✨Tip Number 2
Practice your communication skills, as you'll be part of a team and need to interact effectively with both colleagues and customers. Role-playing different call scenarios can be very helpful.
✨Tip Number 3
Research the company and its values, particularly in relation to customer service and environmental responsibility. Showing that you align with their mission can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your adaptability and willingness to learn, as the role includes system training and working closely with experienced team members. Highlight any past experiences where you've quickly picked up new skills.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in customer service. Emphasize any previous roles where you handled calls or queries, especially in an office environment.
Highlight Teamwork Skills: Since this role involves working as part of a team, showcase your ability to collaborate with others. Mention any past experiences where you successfully worked in a team setting.
Express Willingness to Learn: In your application, convey your eagerness to learn and adapt. Mention that you are open to training and excited about the opportunity to develop new skills, especially regarding system training.
Follow Application Instructions: Ensure you send your CV directly to Jahker Miah at Coyle Personnel Ltd as specified in the job description. Double-check the email address and include a brief cover note expressing your interest in the role.
How to prepare for a job interview at Coyles
✨Show Your Communication Skills
As a Customer Service Assistant, you'll be handling calls and responding to queries. Make sure to demonstrate your communication skills during the interview by speaking clearly and confidently.
✨Familiarize Yourself with Common Queries
Research common questions related to switch board calls, waste management, and garden waste payments. Being knowledgeable about these topics will show your potential employer that you're proactive and ready to learn.
✨Emphasize Teamwork Experience
Since you'll be working in a team of 13, highlight any previous experience you have in a team setting. Discuss how you collaborate with others and support your teammates, as this is crucial for the role.
✨Ask About Training Opportunities
During the interview, express your eagerness to learn and ask about the training process. This shows that you're committed to developing your skills and adapting to the new environment.
