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- Tasks: Manage properties, monitor rent, and ensure high-quality service for residents.
- Company: Local government client focused on community housing.
- Benefits: Competitive salary, job stability, and the chance to make a difference in the community.
- Why this job: Be a key player in improving housing services and supporting local residents.
- Qualifications: Experience in social housing and strong communication skills required.
- Other info: Dynamic role with opportunities for professional growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
One of my local government clients is seeking an experienced and proactive Housing Officer to manage a patch of approximately 500 properties. This role is essential in ensuring effective tenancy management, rent monitoring, neighbourhood inspections and high-quality service to residents. A driving licence and use of a vehicle are required due to the need to visit properties across the district at short notice.
Key Responsibilities:
- Monitor rent accounts, visit tenants regarding arrears and issue appropriate letters
- Attend court hearings, arrears panels and evictions when required
- Manage tenancy-related matters including successions, assignments and abandoned property investigations
- Advertise available properties, review shortlists, conduct viewings and complete sign-ups
- Undertake around 20 tenancy audits and 10 block inspections per month, ensuring appropriate follow-up
- Participate in resident involvement activities, including occasional evening meetings
- Respond promptly to requests to attend properties or locations on the same day
- Work collaboratively with internal teams and external partners to ensure compliance and effective service delivery
Requirements:
- Previous experience as a Housing Officer or similar role in social housing
- Strong knowledge of rent management, tenancy law and neighbourhood housing issues
- Excellent communication and interpersonal skills
- Ability to manage a varied caseload and work independently
If interested in this role please send your CV to Lee‑Jaun at Coyle Personnel Ltd.
Housing Officer in Coalville employer: Coyles
Contact Detail:
Coyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Coalville
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy law and rent management. We recommend practising common interview questions related to housing issues so you can showcase your expertise and confidence when it counts.
✨Tip Number 3
Don’t forget to highlight your communication skills! As a Housing Officer, you'll need to interact with tenants and collaborate with teams. Share examples of how you've successfully managed tenant relationships or resolved conflicts in the past.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we often have exclusive listings that you won’t find anywhere else, so keep an eye out for those!
We think you need these skills to ace Housing Officer in Coalville
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Housing Officer or in a similar role. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role requires excellent communication and interpersonal skills, we suggest including examples of how you've effectively managed tenant relationships or resolved conflicts in your previous roles. This will help us see your ability to connect with residents.
Highlight Your Knowledge: Demonstrate your strong knowledge of rent management and tenancy law in your application. We’re looking for someone who understands the ins and outs of housing issues, so mentioning specific experiences or training can really set you apart.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Coyles
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy law and rent management. Familiarise yourself with the specific challenges faced by housing officers, especially in social housing. This will show that you're not just interested in the role, but that you understand it inside out.
✨Showcase Your Experience
Prepare to discuss your previous experience managing a varied caseload. Think of specific examples where you've successfully handled tenancy-related matters or resolved issues with tenants. This will help demonstrate your proactive approach and problem-solving skills.
✨Communication is Key
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to explain how you've effectively communicated with tenants and collaborated with internal teams in the past. This will highlight your interpersonal skills.
✨Be Ready for On-the-Spot Questions
Given the nature of the job, you might be asked situational questions about handling urgent tenant issues or attending properties at short notice. Think through potential scenarios and how you would respond. This will show that you're adaptable and ready for the demands of the role.
