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- Tasks: Lead a team to ensure smooth operations in Children and Family services.
- Company: Join a local government client dedicated to community support and development.
- Benefits: Enjoy hybrid working with flexible hours and potential for contract extension.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in team management and business operations is essential.
- Other info: This is a temporary role with a minimum 3-month contract.
The predicted salary is between 36000 - 60000 £ per year.
One of my local government clients are currently recruiting an experienced Business Operations Team Manager on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role where, however, you will be required to attend the office 2/3 times a week.
Overview: Business operations team managers are responsible for ensuring the smooth running of business operations support across Children and Family services. This includes working collaboratively with management colleagues to create and implement support procedures on duties aligned to teams. The Team Manager will provide key performance information quarterly to show how volume drives where staff capacity is moved, providing a more agile focused approach to ensure duties are covered. The Business operations team manager will set the example to staff to deliver the standard of performance that Enfield expects through undertaking, reviewing and coaching staff on tasks.
Responsibilities:
- Manage the Business operations team and ensure that the team consistently meets or exceeds to deliver tasks to the highest standards on tasks aligned or on tasks where volume is high across other parts of the service.
- Provide visible leadership across the services, monitoring performance, quality and satisfaction to ensure delivery of statutory timescales are met.
- Manage work-flow and scheduling to ensure a fair distribution of work which fully utilises all team members to develop to their full potential and productivity across the services.
- Contribute to the development of service plans to meet strategic business goals.
- Collate process and analyse information / data. Translate outputs into advisory reports / documents / actions as appropriate, sending monthly Key Performance information to Service Manager monthly.
- Lead on the development, implementation, maintenance and management of systems, policies, procedures and / or standards within area of responsibility.
- Work closely with others to support/manage the development and delivery of improvements in processes and procedures throughout the services.
If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd.
Business Operations Team Manager employer: Coyles
Contact Detail:
Coyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Team Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and goals of Children and Family services in local government. Understanding the context in which you'll be operating will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees in similar roles within local government. They can provide insights into the expectations and culture of the organisation, which can be invaluable when preparing for discussions.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved performance and productivity in previous roles.
✨Tip Number 4
Research the key performance indicators (KPIs) relevant to the role. Being able to speak knowledgeably about how you would track and improve these metrics will set you apart from other candidates.
We think you need these skills to ace Business Operations Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business operations and team management. Use specific examples that demonstrate your ability to lead teams, manage workflows, and meet performance standards.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with the needs of the local government client, particularly in managing business operations and supporting Children and Family services.
Highlight Leadership Skills: Emphasise your leadership qualities in both your CV and cover letter. Provide examples of how you have successfully led teams, improved processes, and ensured high standards of performance in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Coyles
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Operations Team Manager. Familiarise yourself with how this role supports Children and Family services, and be ready to discuss how your experience aligns with these duties.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership abilities. Discuss how you've previously managed teams, ensured high performance, and coached staff to meet organisational standards. This will show that you can set the right example for your team.
✨Data-Driven Decision Making
Be ready to talk about your experience with data analysis and reporting. Highlight how you've used key performance information to drive decisions and improve processes in past roles, as this is crucial for the position.
✨Emphasise Collaboration
Since the role involves working closely with management colleagues, prepare to discuss your collaborative experiences. Share specific instances where you've worked with others to develop and implement effective procedures or improvements.
