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- Tasks: Support a bereavement service with administrative tasks and customer interactions.
- Company: Join a local government team dedicated to compassionate community services.
- Benefits: Enjoy hybrid working, flexible hours, and the chance to make a difference.
- Why this job: Gain valuable experience in a supportive environment while helping others during tough times.
- Qualifications: Previous admin experience is preferred; empathy and professionalism are key.
- Other info: This is a temporary role with potential for extension, working 9am to 5pm, Monday to Friday.
One of my local government clients are currently recruiting an experienced Administration Assistant (Admin and Clerical) on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role where, however, you will be required to attend the office 2/3 times a week.
Overview:
- To carry out all duties associated with burials, cremation and memorialisation, as part of a multi-disciplinary, multi-skilled team, within a customer focused bereavement service. Act in a professional and sympathetic manner at all times to meet the needs of the bereaved resolving day to day issues sensitively.
Responsibilities:
- Undertake all administrative tasks as required to ensure the services are effective and running smoothly, ensuring work is carried out in accordance with the Cambridge City Council policies and procedures, statutory legislation, codes of practice and the ICCM Charter for the Bereaved.
- Book Burial, Cremations and memorial services, including the processing of payments.
- Undertake basic financial tasks to prepare accounts and income summaries, raise purchase orders.
- Responsible for the administration, positioning and installation in respect of the memorials, memorabilia and the memorial safety programme.
- Carry out minor repairs and maintenance, including cleaning of memorials.
- Operation and daily checks of vehicles.
If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd.
Administration Assistant (Admin and Clerical) employer: Coyles
Contact Detail:
Coyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant (Admin and Clerical)
✨Tip Number 1
Familiarise yourself with the specific duties outlined in the job description. Understanding the nuances of tasks like booking burials and cremations will help you speak confidently about your relevant experience during any interviews.
✨Tip Number 2
Research the Cambridge City Council policies and procedures related to bereavement services. Being knowledgeable about their guidelines will demonstrate your commitment to adhering to their standards and can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle sensitive situations, as this role requires a professional and sympathetic approach. Think of examples from your past experiences where you've successfully managed delicate matters, especially in customer service.
✨Tip Number 4
Since this is a hybrid role, be ready to talk about your experience with remote work and how you stay organised and productive outside of a traditional office environment. Highlighting your adaptability will show that you're a great fit for this position.
We think you need these skills to ace Administration Assistant (Admin and Clerical)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and clerical tasks. Emphasise any previous roles where you handled sensitive situations or worked in a customer-focused environment, especially in bereavement services.
Craft a Strong Cover Letter: Write a cover letter that addresses the specific responsibilities mentioned in the job description. Explain how your skills align with the needs of the role, particularly your ability to handle administrative tasks and work sensitively with bereaved individuals.
Highlight Relevant Skills: In your application, focus on skills such as organisation, attention to detail, and empathy. Mention any experience with financial tasks, booking services, or working within local government policies, as these are crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for an Administration Assistant role.
How to prepare for a job interview at Coyles
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Administration Assistant in a bereavement service. Familiarise yourself with terms like 'burials', 'cremations', and 'memorialisation' to show your knowledge during the interview.
✨Demonstrate Empathy
Given the sensitive nature of the role, be prepared to discuss how you would handle difficult situations with empathy and professionalism. Share examples from your past experiences where you've dealt with sensitive issues effectively.
✨Showcase Your Administrative Skills
Highlight your administrative skills, especially those related to financial tasks and customer service. Be ready to discuss your experience with booking services, processing payments, and managing records, as these are key aspects of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the specific challenges faced in the role, and the expectations for the position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
