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- Tasks: Join our team as an FM Helpdesk/Receptionist, managing communications and support tasks.
- Company: Coyle Personnel is dedicated to providing exceptional workplace solutions.
- Benefits: Enjoy a Monday to Friday schedule with flexible working hours.
- Why this job: Be the go-to person in a dynamic environment, enhancing your skills and making an impact.
- Qualifications: EU work permit required; strong communication and organisational skills preferred.
- Other info: Applications must be submitted online; no bank details needed.
Client:
Coyle Personnel
Location:
Not specified
Job Category:
Other
EU work permit required:
Yes
Job Reference:
4bb8820d2c4d
Job Views:
3
Posted:
16.07.2025
Expiry Date:
30.08.2025
Job Description:
We are looking for an FM helpdesk / receptionist to work as part of the workplace team.
Responsibilities include:
- Maximo logging of reactive jobs
- Communication with all site stakeholders
- Badge management for visitors and staff
- Support for contracts
- Point of contact for client areas not allowing phones
- Contractor induction management (WPS – Engineering)
- PPE / signage management on site (stock and replenishment)
- Point of contact for printer and photocopier issues (HP management on site)
- Fleet management support
- Organising completed documents into folders
- Sending out emails of corrective actions, collecting responses, and updating trackers
- Interpreting data and preparing presentations
- Assisting QHSE team with risk assessments
Working hours: Monday to Friday, 8:30 – 14:30
Note: If you are not a passport holder of the country for this vacancy, you might need a work permit. Check our Blog for more information.
Applications should be submitted via the \’Apply now\’ button. Do not provide bank or payment details during application.
Created on 16/07/2025 by TN United Kingdom
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FM Helpdesk / Receptionist employer: Coyle Personnel
Contact Detail:
Coyle Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Helpdesk / Receptionist
✨Tip Number 1
Familiarise yourself with Maximo, as it's a key tool for logging reactive jobs. Understanding how to navigate and use this software will give you an edge during the interview.
✨Tip Number 2
Brush up on your communication skills, as you'll be liaising with various stakeholders. Practising clear and concise communication can help you stand out in discussions.
✨Tip Number 3
Gain some knowledge about health and safety regulations, especially if you're assisting the QHSE team. This will show your commitment to workplace safety and compliance.
✨Tip Number 4
Prepare to discuss your organisational skills, particularly in managing documents and trackers. Being able to demonstrate your ability to keep things orderly will be crucial for this role.
We think you need these skills to ace FM Helpdesk / Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the FM Helpdesk / Receptionist position. Tailor your application to highlight relevant experience and skills that match these responsibilities.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in similar roles. Emphasise your communication skills, organisational abilities, and any experience with logging systems like Maximo or managing visitor badges.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that demonstrate your ability to handle tasks such as contractor induction management and data interpretation.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the FM Helpdesk / Receptionist role.
How to prepare for a job interview at Coyle Personnel
✨Know the Role Inside Out
Make sure you understand the responsibilities of an FM Helpdesk / Receptionist. Familiarise yourself with tasks like Maximo logging, badge management, and contractor induction management. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As a point of contact for various stakeholders, effective communication is key. Prepare examples of how you've successfully communicated in previous roles, whether it's managing emails, coordinating with teams, or handling visitor queries.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've tackled challenges in past positions, especially those related to facilities management or reception duties. Highlight your ability to interpret data, prepare presentations, and manage issues like printer problems or PPE stock.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, the tools they use for job logging, or how they handle contractor inductions. This not only helps you gauge if the job is right for you but also leaves a positive impression.
