At a Glance
- Tasks: Be the go-to person for maintenance requests and keep everything running smoothly.
- Company: Join a dynamic engineering facilities team focused on excellence.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Fast-paced environment with opportunities for growth in facilities management.
- Why this job: Make a difference by ensuring buildings are well-maintained and clients are happy.
- Qualifications: Previous admin or helpdesk experience and strong communication skills required.
The predicted salary is between 27800 - 27800 £ per year.
We are looking for a Building Maintenance Helpdesk Administrator to join our engineering facilities team.
You will be the first point of contact for maintenance requests, logging jobs, scheduling engineers (electricians / plumbers), updating customers, and ensuring service levels are met.
Key Responsibilities
- Log and manage maintenance requests.
- Schedule engineers and subcontractors.
- Monitor job progress and update clients.
- Maintain accurate records on the helpdesk system.
- Support the facilities team with general administration.
Requirements
- Previous administration or helpdesk experience within a building maintenance engineering envoriment
- Strong communication and organisational skills.
- Good knowledge of Microsoft Office.
- Ability to prioritise and work in a fast-paced environment.
- Facilities Management or Maintenance experience is desirable.
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Helpdesk Administrator employer: Coyle Personnel Plc
As a Shift Manager in our Slough data centre, you will join a dynamic team dedicated to operational excellence in a critical environment. We pride ourselves on fostering a collaborative work culture that prioritises safety and employee development, offering extensive training opportunities and career progression. With a focus on innovation and teamwork, we ensure our employees are equipped to thrive in high-pressure situations while enjoying the unique advantages of working in a state-of-the-art facility.
