At a Glance
- Tasks: Lead confined space rescue operations and provide expert technical advice.
- Company: Join a specialist team dedicated to safety and operational excellence.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic role with travel across the UK and opportunities for mentorship.
- Why this job: Make a real difference in safety while working with experienced professionals.
- Qualifications: Proven experience in confined space rescue and strong communication skills.
The predicted salary is between 45585 - 55715 £ per year.
- Location: Poling, West Sussex (BN18 9QA), with travel to customer sites across the UK
- Reports to: Technical Operations Manager
About the Role
We are looking for two Technical Operations Leads to join a specialist confined space rescue team. The Technical Operations Lead is a senior technical and operational position, reporting to the Technical Operations Manager.
The role acts as a technical expert and trusted advisor to customers and operational teams, providing specialist guidance on confined space rescue, risk reduction, and operational requirements.
This is primarily an office-based position in Poling, West Sussex, with regular travel to customer sites, mainly across the South East of England, with occasional national travel.
Key Responsibilities
Provide expert technical advice and consultancy on confined space safety and rescue.
- Understand customer requirements and advise on appropriate rescue arrangements and team sizes.
- Gather information through customer discussions, photographs, documentation, and site visits to prepare comprehensive RAMS and rescue plans.
- Write, review, and critically assess RAMS, method statements, rescue plans, and scopes of work.
- Act as the main technical point of contact for onsite rescue technicians.
- Provide technical support during live operations and assess changes in risk as site conditions develop.
- Conduct site visits, health & safety audits and operational assessments
- Assess onsite technicians and support their ongoing training, development and
CPD.
- Support the planning and development of operational teams.
- Build strong technical relationships with customers and provide ongoing technical guidance.
Attend customer meetings, site reviews and project close-out meetings when required.
- Work collaboratively with operations, coordination, sales and management teams.
- Help manage and develop operational personnel, including individuals from firefighter and ex-military backgrounds.
- Participate as an onsite rescue technician in emergency situations when required.
- Review and improve existing operational processes, procedures and standards.
- Ensure all activities meet appropriate health & safety, quality, compliance and legislative requirements.
Requirements
Proven professional experience working in confined spaces and confined space rescue.
- Strong practical understanding of confined space rescue operations.
- Experience preparing and/or reviewing RAMS, rescue plans and method statements.
Ability to assess risks and determine appropriate rescue arrangements.
- Experience conducting site assessments, audits or operational reviews.
- Strong customer-facing and communication skills.
- Ability to explain technical information clearly and confidently.
- Strong organisational and multitasking abilities.
- Proactive approach to problem-solving and continuous improvement.
- Ability to remain calm and make sound decisions under pressure.
- Experience supporting, mentoring, assessing or developing operational personnel.
Excellent written and verbal communication skills.
- Good knowledge of Microsoft Office.
- Full, clean manual driving license.
- C&G 6160 suite qualifications – desirable.
- IOSH Managing Safely or equivalent H&S qualification – desirable.
- The Ideal Candidate
We are looking for someone who combines strong technical knowledge with practical confined space rescue experience.
You should understand not only the theory behind confined space rescue, but also how that knowledge is applied in real-world environments.
You will be confident working with customers, challenging assumptions when necessary, identifying what they actually need, and providing practical solutions that improve safety and reduce risk.
You should also be comfortable working with highly experienced operational personnel, including individuals from firefighter and ex-military backgrounds, and have the communication and leadership skills to get the best from these teams.
Reporting Structure
The Technical Operations Lead reports directly to the Technical Operations Manager and works closely with the wider operational, coordination, sales and management teams.
The role provides technical guidance and support to onsite confined space rescue technicians but does not sit above the Technical Operations Manager.
If you have strong confined space rescue experience and are ready to take on a senior technical role with significant responsibility, we would like to hear from you.
Technical Operations Lead – Confined Space Rescue in Crawley employer: Coyle Group
Join our dedicated team in Poling, West Sussex, where we prioritise safety and excellence in confined space rescue operations. As a Technical Operations Lead, you will benefit from a supportive work culture that values continuous professional development and offers opportunities to mentor and lead skilled personnel from diverse backgrounds. With a focus on collaboration and innovation, we ensure our employees are equipped with the tools and knowledge to thrive in their roles while making a meaningful impact across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Lead – Confined Space Rescue in Crawley
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Coyle Group that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Coyle Group face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Technical Operations Lead – Confined Space Rescue in Crawley
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Coyle Group
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Coyle Group is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
