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For Companies At a Glance
- Tasks: Be the first line of defence for application support in a dynamic fintech environment.
- Company: Join a profitable fintech expanding its UK and EU operations.
- Benefits: Competitive salary, founding team member status, and real ownership over your work.
- Other info: Enjoy a solo role with opportunities for career growth and decision-making power.
- Why this job: Make a significant impact in a growing company while working with cutting-edge technology.
- Qualifications: 5 years in support engineering or technical operations, ideally in fintech or payments.
The predicted salary is between 60000 - 75000 £ per year.
A profitable, lean fintech is hiring its first UK Support Engineer. The business is well established in Australia, has a loyal customer base, and is now building out its UK and EU operations. You'd be one of a small handful of UK team members, setting the tone for application support across the region.
The gig
You'll be the first line of defence when things wobble. AWS infrastructure, payments providers, open banking, debit card integrations. Triage, debug, fix, document, and feed learnings back into observability so the same fire doesn't start twice. This is a solo seat during UK hours, so you'll need to make calls without a safety net. Expect occasional out of hours work when something serious breaks.
Tech you'll touch
- AWS (Lambda, DynamoDB, SQS, API Gateway)
- TypeScript
- Python
- Bash
Some patching, some scripting, the odd SRE task. AWS CDK or CloudFormation a bonus.
You'll be a fit if you have
- Around 5 years in support engineering, technical operations, or infrastructure, ideally inside fintech, payments, or another high trust data environment.
- Customer facing applications under heavy load is the sweet spot.
- You can read code, not just logs.
- You find signal in noise.
- You communicate clearly with engineers and business stakeholders.
- You don't need hand holding, because there won't be much on offer.
The offer
£60k–£75k (outside London), founding UK team member status, real ownership over a critical function, and a profitable business that isn't burning runway. Decisions get made by the people doing the work.
Interested? Apply now!
Support Engineer in Wolverhampton employer: Cox Purtell Staffing Services
Contact Detail:
Cox Purtell Staffing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space, especially those who work with AWS and support engineering. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with AWS, TypeScript, or Python, make sure to highlight that in conversations. Share examples of how you've triaged issues or improved processes in past roles.
✨Tip Number 3
Be ready for the unexpected! Since this role involves being the first line of defence, prepare for scenario-based questions in interviews. Think about how you’d handle specific technical challenges or customer issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Support Engineer in Wolverhampton
Some tips for your application 🫡
Show Your Passion for Fintech: When you're writing your application, let your enthusiasm for fintech shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about being part of a growing fintech team.
Highlight Relevant Experience: Make sure to showcase your experience in support engineering or technical operations, especially if it’s in fintech or payments. We’re looking for someone who can hit the ground running, so don’t be shy about sharing your achievements!
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward. Use bullet points where possible and avoid jargon unless it’s relevant. Remember, we want to understand your skills and experiences without wading through fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Cox Purtell Staffing Services
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like AWS, TypeScript, and Python. Brush up on your knowledge of AWS services like Lambda and DynamoDB, as you'll likely be asked to demonstrate your understanding during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've triaged and resolved issues in a high-pressure environment. Think about times when you had to debug complex problems or improve processes, as this will show your ability to handle the solo nature of the role.
✨Communicate Clearly and Confidently
Since you'll be the first line of defence, it’s crucial to demonstrate your communication skills. Practice explaining technical concepts in simple terms, as you’ll need to liaise with both engineers and business stakeholders effectively.
✨Emphasise Your Independence
Highlight your ability to work autonomously and make decisions without much guidance. Share experiences where you’ve taken ownership of a project or task, as this aligns perfectly with the expectations of being a founding UK team member.