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For Companies At a Glance
- Tasks: Be the first line of defence for application support in a dynamic fintech environment.
- Company: Join a profitable fintech expanding its UK and EU operations.
- Benefits: Competitive salary, founding team member status, and real ownership over your work.
- Other info: Enjoy a solo role with opportunities for career growth and decision-making autonomy.
- Why this job: Make a significant impact in a growing company while working with cutting-edge technology.
- Qualifications: 5 years in support engineering or technical operations, ideally in fintech or payments.
The predicted salary is between 60000 - 75000 £ per year.
A profitable, lean fintech is hiring its first UK Support Engineer. The business is well established in Australia, has a loyal customer base, and is now building out its UK and EU operations. You'd be one of a small handful of UK team members, setting the tone for application support across the region.
The gig
You'll be the first line of defence when things wobble. AWS infrastructure, payments providers, open banking, debit card integrations. Triage, debug, fix, document, and feed learnings back into observability so the same fire doesn't start twice. This is a solo seat during UK hours, so you'll need to make calls without a safety net. Expect occasional out of hours work when something serious breaks.
Tech you'll touch
- AWS (Lambda, DynamoDB, SQS, API Gateway)
- TypeScript
- Python
- Bash
Some patching, some scripting, the odd SRE task. AWS CDK or CloudFormation a bonus.
You'll be a fit if you have
- Around 5 years in support engineering, technical operations, or infrastructure, ideally inside fintech, payments, or another high trust data environment.
- Customer facing applications under heavy load is the sweet spot.
- You can read code, not just logs.
- You find signal in noise.
- You communicate clearly with engineers and business stakeholders.
- You don't need hand holding, because there won't be much on offer.
The offer
£60k–£75k (outside London), founding UK team member status, real ownership over a critical function, and a profitable business that isn't burning runway. Decisions get made by the people doing the work.
Interested? Apply now!
Support Engineer in Wakefield employer: Cox Purtell Staffing Services
Contact Detail:
Cox Purtell Staffing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer in Wakefield
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space, especially those who work with AWS or support engineering. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! If you've got experience with AWS, TypeScript, or Python, make sure to highlight that in conversations. Share examples of how you've triaged issues or improved processes in past roles.
✨Tip Number 3
Be ready for the unexpected! Since this role involves being the first line of defence, prepare for scenario-based questions in interviews. Think about how you'd handle specific technical challenges or customer issues.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and helps us get to know you better right from the start.
We think you need these skills to ace Support Engineer in Wakefield
Some tips for your application 🫡
Show Your Passion for Fintech: When you're writing your application, let your enthusiasm for fintech shine through! We want to see how your experience aligns with our mission and how you can contribute to our growing UK team.
Be Clear and Concise: We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your relevant skills and experiences without fluff – we want to know what makes you a great fit!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific requirements of the Support Engineer role. Mention your experience with AWS, payments, and any other tech that’s relevant to us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Cox Purtell Staffing Services
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like AWS, TypeScript, and Python. Brush up on your knowledge of AWS services like Lambda and DynamoDB, as you'll likely be asked to demonstrate your understanding during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've triaged and resolved issues in a high-pressure environment. Think about times when you had to debug complex problems or improve processes, and be ready to explain your thought process clearly.
✨Communicate Like a Pro
Since this role involves liaising with both engineers and business stakeholders, practice articulating technical concepts in simple terms. You want to show that you can bridge the gap between tech and non-tech folks effortlessly.
✨Demonstrate Ownership and Initiative
This position is all about taking charge without much hand-holding. Be prepared to share instances where you took the lead on projects or made decisions independently. Highlight your ability to work solo and how you thrive in such environments.