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- Tasks: Be the go-to person for troubleshooting and resolving tech issues in a fast-paced fintech environment.
- Company: Join a successful fintech expanding its operations in the UK and EU.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Work independently in a dynamic environment with a chance to lead application support.
- Why this job: Make a real impact by supporting innovative financial solutions and shaping the future of fintech.
- Qualifications: 5 years in support engineering or technical operations, preferably in fintech or payments.
The predicted salary is between 60000 - 75000 £ per year.
A profitable, lean fintech is hiring its first UK Support Engineer. The business is well established in Australia, has a loyal customer base, and is now building out its UK and EU operations. You'll be one of a small handful of UK team members, setting the tone for application support across the region.
You'll be the first line of defence when things wobble. Responsibilities include:
- AWS infrastructure
- Payments providers
- Open banking
- Debit card integrations
- Triage, debug, fix, document, and feed learnings back into observability
This is a solo seat during UK hours, so you'll need to make calls without a safety net. Required skills include:
- AWS (Lambda, DynamoDB, SQS, API Gateway)
- TypeScript
- Python
- Bash
- Some patching
- Some scripting
- The odd SRE task
- AWS CDK or CloudFormation a bonus
Ideal candidates will have around 5 years in support engineering, technical operations, or infrastructure, ideally inside fintech, payments, or another high trust data environment.
Support Engineer (Remote Working) employer: Cox Purtell Staffing Services
Contact Detail:
Cox Purtell Staffing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer (Remote Working)
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since you'll be dealing with AWS, TypeScript, and Python, brush up on these areas. Consider doing mock troubleshooting scenarios to demonstrate your problem-solving abilities during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant online communities. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing the role.
We think you need these skills to ace Support Engineer (Remote Working)
Some tips for your application 🫡
Show Your Passion for Fintech: When writing your application, let us see your enthusiasm for the fintech industry. Share any relevant experiences or projects that highlight your interest and understanding of the sector. We love candidates who are genuinely excited about what we do!
Highlight Relevant Skills: Make sure to emphasise your technical skills, especially with AWS, TypeScript, and Python. We want to know how your background aligns with the tools and technologies mentioned in the job description. Be specific about your experience and how it can benefit our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and unnecessary fluff. Use bullet points if it helps convey your message better. Remember, we’re looking for someone who can communicate effectively, just like you would in a support role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Cox Purtell Staffing Services
✨Know Your Tech Inside Out
Make sure you’re well-versed in AWS services like Lambda, DynamoDB, and SQS. Brush up on your TypeScript and Python skills, as you'll likely be asked to demonstrate your technical knowledge during the interview.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've triaged, debugged, or fixed issues in a support role. Highlight how you documented these processes and shared learnings to prevent future problems.
✨Understand the Fintech Landscape
Familiarise yourself with the fintech industry, especially around payments and open banking. Being able to speak knowledgeably about trends and challenges in this space will impress your interviewers.
✨Be Ready for Solo Decision-Making
Since this role involves working independently, think of scenarios where you had to make critical decisions without immediate support. Be prepared to explain your thought process and how you handled the outcomes.