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- Tasks: Be the go-to person for troubleshooting and resolving tech issues in a fast-paced fintech environment.
- Company: Join a profitable fintech that's expanding its UK and EU operations.
- Benefits: Enjoy a competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Work independently and shape the future of application support in a growing company.
- Why this job: Make a real impact as the first UK Support Engineer in a dynamic team.
- Qualifications: 5 years in support engineering with skills in AWS, TypeScript, and Python.
The predicted salary is between 60000 - 75000 £ per year.
A profitable, lean fintech is hiring its first UK Support Engineer. The business is well established in Australia, has a loyal customer base, and is now building out its UK and EU operations. You'll be one of a small handful of UK team members, setting the tone for application support across the region.
You'll be the first line of defence when things wobble. Responsibilities include:
- AWS infrastructure
- Payments providers
- Open banking
- Debit card integrations
- Triage, debug, fix, document, and feed learnings back into observability
This is a solo seat during UK hours, so you'll need to make calls without a safety net. Required skills include:
- AWS (Lambda, DynamoDB, SQS, API Gateway)
- TypeScript
- Python
- Bash
- Some patching, some scripting, the odd SRE task
- AWS CDK or CloudFormation a bonus
Ideally, you will have around 5 years in support engineering, technical operations, or infrastructure, preferably inside fintech, payments, or another high trust data environment.
Support Engineer (Remote) employer: Cox Purtell Staffing Services
Contact Detail:
Cox Purtell Staffing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer (Remote)
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream Support Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving AWS, TypeScript, or Python. We want to see how you triage and debug issues, so let your work speak for itself!
✨Tip Number 3
Prepare for the interview like it’s the Super Bowl! Research the company’s tech stack and be ready to discuss how your experience aligns with their needs. We’re talking about AWS infrastructure and payment integrations, so brush up on those topics!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Support Engineer (Remote)
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your experience with AWS, TypeScript, and Python in your application. We want to see how you've tackled challenges in support engineering before, so don’t hold back on the details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention your experience in fintech or similar high-trust environments, as it’ll show us you understand the unique challenges we face.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it’s relevant. Let us see your thought process without getting lost in technical terms!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Cox Purtell Staffing Services
✨Know Your Tech Stack
Make sure you’re well-versed in AWS services like Lambda, DynamoDB, and SQS. Brush up on your TypeScript and Python skills, as you'll likely be asked to demonstrate your technical knowledge during the interview.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've triaged, debugged, or fixed issues in a previous role. Highlight how you documented these processes and shared learnings to prevent future problems.
✨Understand Fintech Challenges
Familiarise yourself with common challenges in the fintech space, especially around payments and open banking. Being able to speak knowledgeably about these topics will show that you understand the industry and its demands.
✨Demonstrate Independence
Since this role is solo during UK hours, be ready to explain how you manage tasks independently. Share examples of how you've made decisions without a safety net and how you handle pressure when things go wrong.