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- Tasks: Be the first line of defence for application support in a dynamic fintech environment.
- Company: Join a profitable fintech expanding its UK and EU operations.
- Benefits: Competitive salary, founding team member status, and real ownership over your work.
- Other info: Work independently, tackle challenges head-on, and enjoy career growth opportunities.
- Why this job: Make a significant impact in a growing company with innovative technology.
- Qualifications: 5 years in support engineering or technical operations, ideally in fintech.
The predicted salary is between 60000 - 75000 £ per year.
A profitable, lean fintech is hiring its first UK Support Engineer. The business is well established in Australia, has a loyal customer base, and is now building out its UK and EU operations. You'd be one of a small handful of UK team members, setting the tone for application support across the region.
The gig: You'll be the first line of defence when things wobble. AWS infrastructure, payments providers, open banking, debit card integrations. Triage, debug, fix, document, and feed learnings back into observability so the same fire doesn't start twice. This is a solo seat during UK hours, so you'll need to make calls without a safety net. Expect occasional out of hours work when something serious breaks.
Tech you'll touch: AWS (Lambda, DynamoDB, SQS, API Gateway), TypeScript, Python, Bash. Some patching, some scripting, the odd SRE task. AWS CDK or CloudFormation a bonus.
You'll be a fit if you have around 5 years in support engineering, technical operations, or infrastructure, ideally inside fintech, payments, or another high trust data environment. Customer facing applications under heavy load is the sweet spot. You can read code, not just logs. You find signal in noise. You communicate clearly with engineers and business stakeholders. You don't need hand holding, because there won't be much on offer.
The offer: £60k–£75k (outside London), founding UK team member status, real ownership over a critical function, and a profitable business that isn't burning runway. Decisions get made by the people doing the work.
Interested? Apply now!
Support Engineer in Plymouth employer: Cox Purtell Staffing Services
Contact Detail:
Cox Purtell Staffing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer in Plymouth
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the technical side! Brush up on AWS, TypeScript, and Python. Be ready to discuss how you've tackled similar challenges in the past. They want to see that you can handle the heat when things get tough.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Support Engineer in Plymouth
Some tips for your application 🫡
Show Your Passion for Fintech: When you're writing your application, let your enthusiasm for fintech shine through! We want to see that you understand the industry and are excited about being part of a growing team. Share any relevant experiences or projects that highlight your interest.
Tailor Your Application: Make sure to customise your application for the Support Engineer role. Highlight your experience with AWS, payments providers, and any other tech mentioned in the job description. We love seeing how your skills align with what we need!
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Avoid jargon unless it’s relevant, and make sure your key skills and experiences stand out. This helps us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Cox Purtell Staffing Services
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like AWS, TypeScript, and Python. Brush up on your knowledge of AWS services like Lambda and DynamoDB, as you'll likely be asked to demonstrate your understanding during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've triaged and resolved issues in a high-pressure environment. Think about times when you had to debug complex problems or improve processes, and be ready to explain your thought process clearly.
✨Communicate Like a Pro
Since this role involves liaising with both engineers and business stakeholders, practice articulating technical concepts in simple terms. You want to show that you can bridge the gap between tech and non-tech folks effortlessly.
✨Demonstrate Ownership and Initiative
This position is all about taking charge without much hand-holding. Be prepared to share instances where you took the lead on projects or made decisions independently. Highlight your ability to work solo and how you thrive in such environments.