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For Companies At a Glance
- Tasks: Be the first line of defence for application support in a dynamic fintech environment.
- Company: Join a profitable fintech expanding its UK and EU operations.
- Benefits: Competitive salary, founding team member status, and real ownership over your work.
- Other info: Work independently, tackle challenges head-on, and enjoy career growth opportunities.
- Why this job: Make a significant impact in a growing company with innovative technology.
- Qualifications: 5 years in support engineering or technical operations, ideally in fintech.
The predicted salary is between 60000 - 75000 £ per year.
A profitable, lean fintech is hiring its first UK Support Engineer. The business is well established in Australia, has a loyal customer base, and is now building out its UK and EU operations. You'd be one of a small handful of UK team members, setting the tone for application support across the region.
The gig
You'll be the first line of defence when things wobble. AWS infrastructure, payments providers, open banking, debit card integrations. Triage, debug, fix, document, and feed learnings back into observability so the same fire doesn't start twice. This is a solo seat during UK hours, so you'll need to make calls without a safety net. Expect occasional out of hours work when something serious breaks.
Tech you'll touch
- AWS (Lambda, DynamoDB, SQS, API Gateway)
- TypeScript
- Python
- Bash
Some patching, some scripting, the odd SRE task. AWS CDK or CloudFormation a bonus.
You'll be a fit if you have
- Around 5 years in support engineering, technical operations, or infrastructure, ideally inside fintech, payments, or another high trust data environment.
- Customer facing applications under heavy load is the sweet spot.
- You can read code, not just logs.
- You find signal in noise.
- You communicate clearly with engineers and business stakeholders.
- You don't need hand holding, because there won't be much on offer.
The offer
£60k–£75k (outside London), founding UK team member status, real ownership over a critical function, and a profitable business that isn't burning runway. Decisions get made by the people doing the work.
Interested? Apply now!
Support Engineer in Maidstone employer: Cox Purtell Staffing Services
Contact Detail:
Cox Purtell Staffing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer in Maidstone
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common support engineering scenarios. Think about how you'd handle specific issues with AWS or payment integrations. Show them you can think on your feet!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Support Engineer in Maidstone
Some tips for your application 🫡
Show Your Passion for Fintech: When writing your application, let us see your enthusiasm for the fintech industry. Share any relevant experiences or projects that highlight your interest and understanding of the sector. We love candidates who are genuinely excited about what we do!
Be Clear and Concise: We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your key skills and experiences that align with the Support Engineer role without unnecessary fluff.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Support Engineer position. Mention your experience with AWS, payments providers, and any other relevant tech to show us you’re the right fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Cox Purtell Staffing Services
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like AWS, TypeScript, and Python. Brush up on your knowledge of AWS services like Lambda and DynamoDB, as you'll likely be asked to demonstrate your understanding during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've triaged and resolved issues in a high-pressure environment. Highlight your ability to debug and document solutions, as this will show that you can handle the solo nature of the role effectively.
✨Communicate Clearly and Confidently
Since you’ll be the first line of defence, it’s crucial to communicate clearly with both technical and non-technical stakeholders. Practice explaining complex concepts in simple terms, as this will demonstrate your ability to bridge the gap between engineers and business teams.
✨Emphasise Your Independence
This role requires someone who can work autonomously without much hand-holding. Be ready to share instances where you’ve taken initiative and made decisions independently, showcasing your self-sufficiency and confidence in your abilities.