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- Tasks: Be the first line of defence for application support in a dynamic fintech environment.
- Company: Join a profitable fintech expanding its UK and EU operations.
- Benefits: Competitive salary, founding team member status, and real ownership over your role.
- Other info: Enjoy a solo role with opportunities for career growth and decision-making power.
- Why this job: Make a significant impact in a growing company while working with cutting-edge technology.
- Qualifications: 5 years in support engineering or technical operations, ideally in fintech or payments.
The predicted salary is between 60000 - 75000 £ per year.
A profitable, lean fintech is hiring its first UK Support Engineer. The business is well established in Australia, has a loyal customer base, and is now building out its UK and EU operations. You'd be one of a small handful of UK team members, setting the tone for application support across the region.
The gig
You'll be the first line of defence when things wobble. AWS infrastructure, payments providers, open banking, debit card integrations. Triage, debug, fix, document, and feed learnings back into observability so the same fire doesn't start twice. This is a solo seat during UK hours, so you'll need to make calls without a safety net. Expect occasional out of hours work when something serious breaks.
Tech you'll touch
- AWS (Lambda, DynamoDB, SQS, API Gateway)
- TypeScript
- Python
- Bash
Some patching, some scripting, the odd SRE task. AWS CDK or CloudFormation a bonus.
You'll be a fit if you have
- Around 5 years in support engineering, technical operations, or infrastructure, ideally inside fintech, payments, or another high trust data environment.
- Customer facing applications under heavy load is the sweet spot.
- You can read code, not just logs.
- You find signal in noise.
- You communicate clearly with engineers and business stakeholders.
- You don't need hand holding, because there won't be much on offer.
The offer
£60k–£75k (outside London), founding UK team member status, real ownership over a critical function, and a profitable business that isn't burning runway. Decisions get made by the people doing the work.
Interested? Apply now!
Support Engineer in Leicester employer: Cox Purtell Staffing Services
Contact Detail:
Cox Purtell Staffing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer in Leicester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or join relevant online communities. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the technical side! Brush up on AWS, TypeScript, and Python. Be ready to discuss how you've tackled similar challenges in the past, as they'll want to see your problem-solving skills in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Support Engineer in Leicester
Some tips for your application 🫡
Show Your Passion for Fintech: When you're writing your application, let your enthusiasm for fintech shine through! We want to see how your experience aligns with our mission and how you can contribute to our growing UK operations.
Be Clear and Concise: We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your relevant skills and experiences without fluff – we want to know what makes you a great fit!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to the Support Engineer role. Mention specific technologies from the job description, like AWS or TypeScript, to show us you’ve done your homework.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Cox Purtell Staffing Services
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like AWS, TypeScript, and Python. Brush up on your knowledge of AWS services like Lambda and DynamoDB, as you'll likely be asked to demonstrate your understanding during the interview.
✨Prepare for Real-World Scenarios
Since this role involves troubleshooting and debugging, be ready to discuss past experiences where you triaged issues or resolved technical problems. Think of specific examples that showcase your problem-solving skills and how you communicated with both engineers and stakeholders.
✨Showcase Your Independence
This position requires a self-starter attitude, so highlight instances where you’ve taken initiative without much guidance. Prepare to explain how you manage your time and make decisions when working solo, especially during high-pressure situations.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company’s operations and culture. Inquire about their approach to application support and how they handle out-of-hours incidents, which will demonstrate your commitment to the role.