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For Companies At a Glance
- Tasks: Be the first line of defence for application support in a dynamic fintech environment.
- Company: Join a profitable fintech expanding its UK and EU operations.
- Benefits: Competitive salary, founding team member status, and real ownership over your work.
- Other info: Work independently, tackle challenges head-on, and enjoy career growth opportunities.
- Why this job: Make a significant impact in a growing company with innovative technology.
- Qualifications: 5 years in support engineering or technical operations, ideally in fintech.
The predicted salary is between 60000 - 75000 £ per year.
A profitable, lean fintech is hiring its first UK Support Engineer. The business is well established in Australia, has a loyal customer base, and is now building out its UK and EU operations. You'd be one of a small handful of UK team members, setting the tone for application support across the region.
The gig
You'll be the first line of defence when things wobble. AWS infrastructure, payments providers, open banking, debit card integrations. Triage, debug, fix, document, and feed learnings back into observability so the same fire doesn't start twice. This is a solo seat during UK hours, so you'll need to make calls without a safety net. Expect occasional out of hours work when something serious breaks.
Tech you'll touch
- AWS (Lambda, DynamoDB, SQS, API Gateway)
- TypeScript
- Python
- Bash
Some patching, some scripting, the odd SRE task. AWS CDK or CloudFormation a bonus.
You'll be a fit if you have
- Around 5 years in support engineering, technical operations, or infrastructure, ideally inside fintech, payments, or another high trust data environment.
- Customer facing applications under heavy load is the sweet spot.
- You can read code, not just logs.
- You find signal in noise.
- You communicate clearly with engineers and business stakeholders.
- You don't need hand holding, because there won't be much on offer.
The offer
£60k–£75k (outside London), founding UK team member status, real ownership over a critical function, and a profitable business that isn't burning runway. Decisions get made by the people doing the work.
Interested? Apply now!
Support Engineer in Edinburgh employer: Cox Purtell Staffing Services
Contact Detail:
Cox Purtell Staffing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space, especially those who work with AWS or support engineering. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got experience with AWS, TypeScript, or Python, make sure to highlight that in conversations. Share examples of how you've triaged issues or improved processes in past roles.
✨Tip Number 3
Prepare for the unexpected! Since this role involves being the first line of defence, think about scenarios where things went wrong and how you handled them. Being ready to discuss these will show you're up for the challenge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Support Engineer in Edinburgh
Some tips for your application 🫡
Show Your Passion for Fintech: When writing your application, let us know why you're excited about the fintech space. Share any relevant experiences or projects that highlight your interest and understanding of the industry.
Highlight Your Technical Skills: Make sure to showcase your technical expertise, especially with AWS, TypeScript, and Python. We want to see how your skills align with the tech stack mentioned in the job description, so don’t hold back!
Demonstrate Problem-Solving Abilities: As a Support Engineer, you'll be tackling issues head-on. Use your application to provide examples of how you've triaged and resolved problems in the past, especially in high-pressure situations.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by keeping it concise and to the point. Avoid jargon unless it's necessary, and ensure your passion and qualifications shine through.
How to prepare for a job interview at Cox Purtell Staffing Services
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like AWS, TypeScript, and Python. Brush up on your knowledge of AWS services like Lambda and DynamoDB, as you'll likely be asked to demonstrate your understanding during the interview.
✨Prepare for Real-World Scenarios
Since this role involves troubleshooting and debugging, be ready to discuss past experiences where you triaged issues or resolved technical problems. Think of specific examples that showcase your problem-solving skills and how you communicated with both engineers and stakeholders.
✨Showcase Your Independence
This position requires a self-starter attitude, so highlight instances where you’ve taken initiative without much guidance. Prepare to explain how you manage your time and make decisions when working solo, especially during high-pressure situations.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company’s operations and culture. Inquire about their approach to application support and how they handle out-of-hours incidents, which will demonstrate your commitment to the role.