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- Tasks: Be the first line of defence for application support in a dynamic fintech environment.
- Company: Join a profitable fintech expanding its UK and EU operations.
- Benefits: Competitive salary, founding team member status, and real ownership over your work.
- Other info: Work independently, tackle challenges head-on, and enjoy a collaborative culture.
- Why this job: Make a significant impact in a growing company with a loyal customer base.
- Qualifications: 5 years in support engineering or technical operations, ideally in fintech.
The predicted salary is between 60000 - 75000 £ per year.
A profitable, lean fintech is hiring its first UK Support Engineer. The business is well established in Australia, has a loyal customer base, and is now building out its UK and EU operations. You'd be one of a small handful of UK team members, setting the tone for application support across the region.
The gig: You'll be the first line of defence when things wobble. AWS infrastructure, payments providers, open banking, debit card integrations. Triage, debug, fix, document, and feed learnings back into observability so the same fire doesn't start twice. This is a solo seat during UK hours, so you'll need to make calls without a safety net. Expect occasional out of hours work when something serious breaks.
Tech you'll touch: AWS (Lambda, DynamoDB, SQS, API Gateway), TypeScript, Python, Bash. Some patching, some scripting, the odd SRE task. AWS CDK or CloudFormation a bonus.
You'll be a fit if you have: Around 5 years in support engineering, technical operations, or infrastructure, ideally inside fintech, payments, or another high trust data environment. Customer facing applications under heavy load is the sweet spot. You can read code, not just logs. You find signal in noise. You communicate clearly with engineers and business stakeholders. You don't need hand holding, because there won't be much on offer.
The offer: £60k–£75k (outside London), founding UK team member status, real ownership over a critical function, and a profitable business that isn't burning runway. Decisions get made by the people doing the work.
Interested? Apply now!
Support Engineer in Chesterfield employer: Cox Purtell Staffing Services
Contact Detail:
Cox Purtell Staffing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space, especially those who work with AWS or support engineering. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got experience with AWS, TypeScript, or Python, make sure to highlight that in conversations. Share examples of how you've triaged issues or improved processes in past roles.
✨Tip Number 3
Prepare for the unexpected! Since this role involves being the first line of defence, think about scenarios where things went wrong and how you handled them. Being ready to discuss these will show you're up for the challenge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Support Engineer in Chesterfield
Some tips for your application 🫡
Show Your Passion for Fintech: When you're writing your application, let your enthusiasm for fintech shine through! We want to see that you understand the industry and are excited about being part of our journey as we expand in the UK.
Highlight Relevant Experience: Make sure to showcase your experience in support engineering or technical operations, especially if it's in a high trust data environment. We’re looking for someone who can hit the ground running, so don’t hold back on those key achievements!
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Cox Purtell Staffing Services
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like AWS, TypeScript, and Python. Brush up on your knowledge of AWS services like Lambda and DynamoDB, as you'll likely be asked to demonstrate your understanding during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've triaged and resolved issues in a high-pressure environment. Highlight your ability to debug and document solutions, as this will show that you can handle the solo nature of the role effectively.
✨Communicate Clearly and Confidently
Since you'll be the first line of defence, practice articulating complex technical concepts in simple terms. This will help you convey your thoughts clearly to both engineers and business stakeholders, which is crucial for this position.
✨Demonstrate Ownership and Initiative
Emphasise your experience in taking ownership of critical functions and making decisions independently. Share instances where you’ve proactively improved processes or learned from past incidents, as this aligns with the company’s culture of real ownership.