Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to ensure smooth daily operations and exceptional service.
- Company: Join Manheim, a key player in the automotive auction industry, known for excellence.
- Benefits: Enjoy opportunities for growth, collaboration, and a diverse, inclusive workplace.
- Why this job: Be part of a high-performing team that values your input and drives continuous improvement.
- Qualifications: Experience in managing teams, strong communication skills, and a proactive approach are essential.
- Other info: Work permit required; we celebrate diversity and inclusivity in our workforce.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
Operations Supervisor (Departmental Manager), Colchester
col-narrow-left
Client:
Cox Automotive
Location:
Colchester, United Kingdom
Job Category:
Other
Job alert service
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
eec9620e1ed0
Job Views:
6
Posted:
18.07.2025
Expiry Date:
01.09.2025
col-wide
Job Description:
Operations Manager
Location: Colchester
Job alert service
About Us
At Manheim, our Operations Team plays a vital role in the success of our auctions. We manage key activities such as vehicle movements, inspections, VCP, and imagery. Our team ensures smooth daily operations, supports successful sales, and consistently delivers high standards of customer service and operational excellence.
What You Will Be Doing
As an Operations Manager at Manheim, you’ll lead a high-performing team to ensure smooth and efficient daily operations, supporting vehicle inspections, movement, and auction readiness. You’ll play a key role in delivering exceptional service, driving productivity, and continuously improving our processes.
Your key responsibilities will include:
- Managing the Operations team and ensuring the right resources are in place to meet vehicle inspection SLAs.
- Overseeing online performance, quality, and productivity to meet Manheim standards.
- Monitoring and improving inspection quality and workflow across all operational areas.
- Ensuring effective coordination between functions like Inspections, Recon, Valet, and Storage.
- Supporting the smooth integration of Inspection and Manheim Assured services.
- Handling all people management activities including training, development, and performance reviews.
- Leading regular team meetings and ensuring effective communication across the department.
- Identifying and implementing improvements to boost online activity, revenue, and efficiency.
- Ensuring Health & Safety compliance and training is completed across the site.
- Collaborating with Sales and Buyer Services to ensure accurate and up-to-date stock management.
What We’re Looking For
We’re seeking an experienced and motivated Operations Manager with strong leadership skills and a passion for delivering results. The ideal candidate will bring:
- Proven experience managing large teams in a fast-paced, operational or logistics environment
- Strong knowledge of working within structured procedures and compliance frameworks
- A background in customer-facing roles, with the ability to resolve issues effectively and professionally
- Solid experience in budgeting, planning, and interpreting financial data to drive performance
- Excellent communication skills – both verbal and written – with the ability to influence and engage teams
- Strong organisational and time management abilities, including workload prioritisation and delegation
- Analytical mindset with experience working to KPIs and SLAs
- A proactive, solution-focused approach and a drive for continuous improvement
Why Join Us
At Manheim, you’ll be part of a team that values collaboration, development, and delivering excellence to our customers. We offer opportunities to grow and thrive in.
We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms – gender identity, race, ethnicity, sexual orientation, religion, age, disability, neurodiversity, education and beyond. We are a place where you can be you.
STRICTLY NO AGENCIES PLEASE
We work with a carefully selected set of recruitment partners and are not looking to add to our PSL. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the \’Apply now\’ button.
Created on 18/07/2025 by TN United Kingdom
#J-18808-Ljbffr
Operations Supervisor (Departmental Manager) employer: Cox Automotive
Contact Detail:
Cox Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor (Departmental Manager)
✨Tip Number 1
Familiarise yourself with the specific operations and processes at Manheim. Understanding their auction system and how vehicle inspections are managed will give you an edge in discussions during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Tip Number 3
Research the latest trends in operational excellence and customer service within the automotive industry. Being knowledgeable about current best practices can help you stand out as a candidate who is proactive and solution-focused.
✨Tip Number 4
Network with current or former employees of Manheim, if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial for tailoring your approach during the interview process.
We think you need these skills to ace Operations Supervisor (Departmental Manager)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Operations Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in operations management, team leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive performance.
Write a Compelling Cover Letter: Your cover letter should complement your CV by providing specific examples of your leadership skills and operational successes. Address how you can contribute to the team at Manheim and why you are passionate about this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Operations Supervisor role.
How to prepare for a job interview at Cox Automotive
✨Showcase Your Leadership Skills
As an Operations Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to drive results.
✨Understand the Operations Process
Familiarise yourself with the key activities involved in operations management, especially in a logistics or auction environment. Be ready to discuss how you would ensure smooth daily operations and improve processes based on your previous experiences.
✨Demonstrate Problem-Solving Abilities
The role requires a proactive approach to resolving issues. Prepare to share examples of challenges you've faced in previous roles and how you effectively resolved them. This will show your analytical mindset and solution-focused approach.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would ensure effective communication within your team and across departments.
