At a Glance
- Tasks: Manage vehicle movements and ensure smooth auction operations in a dynamic yard environment.
- Company: Join Manheim, a leading auction business committed to efficiency and outstanding customer service.
- Benefits: Enjoy a competitive salary, company pension, free parking, and a supportive work culture.
- Other info: This is a full-time, permanent position based in Gloucester with opportunities for growth.
- Why this job: Be part of an inclusive team where your role directly impacts daily operations and customer satisfaction.
- Qualifications: Must have a UK driving licence and basic knowledge of health and safety regulations.
Location: Gloucester
Salary - £26,037 plus a fantastic range of benefits
About Us
The Operations Team at Manheim is a core part of the Auction business, covering key areas such as Yard, Inspections, Vehicle Check-in Process and Imaging. Each team member plays a vital role in keeping processes running smoothly to ensure daily operations are efficient, sales meet vendor SLA requirements and outstanding customer service is consistently delivered.
Key Accountabilities
As an Operations Assistant you will ensure the smooth, safe and efficient operation of the yard by managing timely vehicle movements in line with auction procedures and health and safety standards.
What You will Be Doing
Organise and display vehicles for auction on behalf of the company and vendors (sellers).
Drive vehicles as instructed by your line manager (within your licence entitlement), including vehicles for collection and delivery.
Keep the yard tidy and well-organised by safely manoeuvring vehicles.
Ensure all vehicles are correctly presented with appropriate documentation i.e. pre-sale literature.
Drive responsibly and in accordance with site rules, HSE regulations and vehicle security protocols, in particular vehicle security and the key policy.
Support valet, imagery and pre-inspection teams by locating and moving vehicles as needed.
Operate entry / exit control points and manage key-holding duties.
Assist with ad hoc auction operations and customer service support.
Maintain a calm and polite and professional manner with both customers and colleagues.
Always follow all health and safety guidelines.
Ensure timely vehicle movement throughout the site.
Skills, Knowledge and Experience Required
A UK driving licence.
Basic knowledge of Health, Safety and Environment (HSE) legislation.
The ability to operate the required technology hardware for the specific operational functions.
The ability to drive a variety of vehicles with all types of ignition procedures and transmissions.
Why Join Us
We are proud to be an inclusive, anti-racist and equal opportunity employer. We celebrate diversity in all its forms - gender identity, race, ethnicity, sexual orientation, religion, age, disability, neurodiversity, education and beyond. We are a place where you can be you.
STRICTLY NO AGENCIES PLEASE
We work with a carefully selected set of recruitment partners and are not looking to add to our PSL. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.
Job Types: Full-time, Permanent
Pay: £26,037.00 per year
Benefits:
Company pension
Free parking
On-site parking
Referral programme
Application question(s):
Do you have the right to work in the UK?
If you hold a valid work visa for the UK, please specify the visa type and it\'s expiry date.
Do you hold a full UK driving licence?
Are you happy to work outside in all weather conditions?
Work Location: In person
Motor Auctions Operations Assistant employer: Cox Automotive
At Manheim, we pride ourselves on being an inclusive and diverse employer, offering a supportive work culture where every team member plays a crucial role in our operations. Located in Gloucester, our Operations Assistant position not only provides a competitive salary of £26,037 but also a fantastic range of benefits including a company pension and free on-site parking. Join us to be part of a dynamic team that values your contributions and offers opportunities for personal and professional growth in a vibrant auction environment.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Auctions Operations Assistant
✨Tip Number 1
Familiarise yourself with the auction process and vehicle management. Understanding how auctions operate will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your driving skills, especially with different types of vehicles. Being able to confidently drive various vehicles will not only make you a more attractive candidate but also ensure you can perform your duties effectively.
✨Tip Number 3
Highlight any previous experience in operations or customer service roles. This will showcase your ability to maintain a professional manner and handle customer interactions, which is crucial for this position.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations. Showing that you are aware of HSE legislation and can apply it in practice will set you apart as a responsible candidate who prioritises safety.
We think you need these skills to ace Motor Auctions Operations Assistant
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Motor Auctions Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience you have in operations, vehicle handling, or customer service. Mention specific examples that demonstrate your ability to manage vehicle movements and adhere to health and safety standards.
Showcase Your Skills:Make sure to mention your UK driving licence and any relevant knowledge of Health, Safety and Environment (HSE) legislation. If you have experience operating technology hardware related to vehicle operations, include that as well.
Craft a Strong Cover Letter:Write a compelling cover letter that not only expresses your interest in the role but also explains why you would be a great fit for the team at Manheim. Be sure to convey your enthusiasm for working in a dynamic auction environment and your commitment to excellent customer service.
How to prepare for a job interview at Cox Automotive
✨Know the Company and Role
Before the interview, research Manheim and understand their operations. Familiarise yourself with the role of an Operations Assistant, focusing on vehicle management and customer service. This will help you demonstrate your enthusiasm and fit for the position.
✨Highlight Relevant Experience
Be prepared to discuss any previous experience you have that relates to vehicle handling, customer service, or health and safety regulations. Use specific examples to illustrate how your skills align with the responsibilities outlined in the job description.
✨Demonstrate Safety Awareness
Since the role involves adhering to health and safety standards, be ready to talk about your understanding of HSE legislation. Share any experiences where you prioritised safety in a work environment, as this will show your commitment to maintaining a safe workplace.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, daily challenges faced in the yard, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
