Workshop Administrator
Bruntingthorpe
£27,144
40 hours a week (Monday – Friday)
Accelerate your career with a company that leads the way!
Manheim Vehicle Services is a fast-growing, forward-thinking business, supporting customer de-fleet operations and multiple remarketing channels with a full range of vehicle preparation services – ensuring every vehicle is ready for both wholesale and retail markets.
Our success is driven by a responsive, agile support team that adapts to diverse customer needs with precision, care and efficiency. As our service offering and client base continues to grow, we remain focussed on delivering every service level agreement, whilst upholding the highest standards of quality and customer satisfaction.
At every stage, our team is committed to operational excellence and providing an exceptional customer experience – because for us, it’s not just about vehicles, it’s about the people we serve.
Why Join Us & What’s In It For You?
As a Cox Automotive team member, you’ll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there’s even more to enjoy:
- Option to buy additional holiday days
- Your birthday off every year - paid
- One annual Well-Being Day for you to relax and recharge
- One paid Charity Day to give back and support a cause that matters to you
- Opportunities for career progression across the Cox Automotive network
- Competitive pension scheme
About The Role
As a Workshop Administrator you will play a central role in keeping our mechanical workshop running smoothly. You will act as the link between technicians and customer service, ensuring vehicle progress is tracked, communicated and completed to a high standard.
This is a fast-paced, varied role where organisation and attention to detail are key. From supporting PDI and warranty processes to coordinating daily workflow, you will help ensure vehicles are prepared, repaired and delivered on time.
What You’ll Be Doing
- Coordinate communication between the workshop and customer service teams
- Support daily scheduling and prioritisation of urgent or overdue vehicles
- Manage calls, emails, and the workshop inbox efficiently
- Ensure job cards and documentation meet warranty audit standards
- Organise pre-completion checks with technicians
- Work closely with front‑of‑house teams to maintain service levels
- Support general admin tasks across departments
- Maintain a strong focus on health and safety compliance
What We’re Looking For
- Previous admin or customer-facing experience (automotive preferred, but not essential)
- Strong organisational and multitasking skills
- Calm and effective under pressure
- High attention to detail and ability to follow processes
- Clear and professional communication skills
- Confident using digital systems and tools
- Full UK driving licence (held for 12+ months)
We’re Committed to Inclusion
We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.
Ready To Join Our Team & Make A Difference?
#J-18808-Ljbffr
Workshop Administrator in Market Harborough employer: Cox Automotive
At Manheim Auctions, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to make a real impact. As a Product Owner in Manchester or Leeds, you'll enjoy hybrid working arrangements, opportunities for professional growth, and the chance to influence critical systems that drive operational excellence. Join us to be part of a team that values your insights and supports your development in a dynamic environment.
