At a Glance
- Tasks: Be the welcoming face of our business and manage front-of-house operations.
- Company: Join a leading corporate office in Leeds with a supportive team culture.
- Benefits: Flexible hours, professional environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and professionalism.
- Why this job: Make a lasting impression and enhance visitor experiences every day.
- Qualifications: Experience in reception or customer service, with strong communication skills.
The predicted salary is between 27900 - 34100 £ per year.
We're looking for an experienced, polished and highly professional Receptionist to join our Leeds Head Office. As the first point of contact for clients, visitors, suppliers and colleagues, you'll play a key role in representing our brand and creating an exceptional first impression. This is an ideal opportunity for someone with previous experience within a corporate reception, front-of-house, office administration or customer-facing business environment, who takes pride in delivering outstanding service and maintaining a professional workplace.
About the Role
Our Receptionist is at the heart of the Head Office operation, ensuring visitors are welcomed professionally, enquiries are managed efficiently and front-of-house standards remain exceptional at all times.
Key Responsibilities
- Deliver a professional and engaging front-of-house experience for all visitors and stakeholders
- Manage a busy switchboard and direct calls efficiently across the business
- Handle visitor management processes, including registration, security procedures and access passes
- Coordinate incoming and outgoing mail, courier services and deliveries
- Support meeting room management and ensure reception and communal areas remain presentable and professional
- Assist with administrative tasks as required to support the wider business
- Liaise confidently with senior leaders, clients, suppliers and colleagues
- Maintain high standards of customer service and professionalism at all times
What We're Looking For
We're keen to hear from candidates who have experience in a corporate reception, office support or professional services environment and who understand the importance of providing a first-class customer experience.
You'll Bring
- Previous experience in a corporate receptionist, front-of-house or office administration role
- A professional, confident and welcoming manner
- Excellent verbal and written communication skills
- Strong organisational skills and attention to detail
- The ability to multitask and remain calm in a busy environment
- A proactive and solution-focused approach
- Proficiency in Microsoft Office and general office systems
- Experience working with visitors, customers, stakeholders or senior leadership teams
Why Join Us?
You'll become part of a supportive and collaborative team where you'll have a direct impact on the experience of everyone who visits our Head Office. Our values guide everything we do:
- Do the right thing, always
- Lead by example
- Bring out the best in everyone
- Have fun
- Do it all in the spirit of Cox
The Role at a Glance
- 25 hours per week
- Based at our Leeds Head Office
- Professional corporate office environment
- Key role supporting colleagues, customers and visitors
- Opportunity to be the face of a leading business
Ready to Apply?
If you're an experienced receptionist who enjoys creating outstanding first impressions and thrives in a professional corporate environment, we'd love to hear from you.
Receptionist in Leeds employer: Cox Automotive
Cox Automotive is an excellent employer, offering a dynamic work environment in Upper Bruntingthorpe where employees can thrive. With a strong focus on career progression and professional development, the company fosters a culture of collaboration and innovation, ensuring that every team member feels valued and empowered. The competitive salary and comprehensive benefits package further enhance the appeal of joining a forward-thinking organisation dedicated to excellence in vehicle logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Leeds
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Cox Automotive and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Cox Automotive and let us see your personality shine through!
We think you need these skills to ace Receptionist in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Cox Automotive.
Get Familiar with Our Brand:Before applying, take some time to learn about Cox Automotive and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Cox Automotive
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Cox Automotive.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Cox Automotive will surely appreciate.
