Group Auctioneer in Chatburn

Accelerate your career with a company that leads the way. Manheim Auction Services is proud to be part of Cox Enterprises, a family-run company with a remarkable 120-year legacy of innovation and forward thinking. As the world’s largest automotive services organization, we’re a global force with more than 24,000 team members supporting over 40,000 customers worldwide. At Manheim, we believe our differences drive us forward. We champion a culture where everyone—our people, clients, and communities—can thrive together, united by respect, inclusion, and a shared passion for progress. Diversity isn’t just a value; it’s a vital part of our success.

Manheim Auction Services offers a seamless blend of physical and digital auctions, connecting buyers and vendors with an extensive range of vehicles. Whether in person or online, we’re redefining the vehicle auction experience one transaction at a time.

What’s In It For You?

• Access to a wide range of benefits, including exclusive discounts and cashback offers.
• Option to buy additional holiday days.
• Your birthday off every year - paid.
• One annual Well-Being Day for you to relax and recharge.
• One paid Charity Day to give back and support a cause that matters to you.
• Opportunities for career progression across the Cox Automotive network.
• Competitive pension scheme.

About The Role

Drive the auctioneering of cars and light commercial vehicles, playing a key role in delivering a seamless auction experience while actively engaging a broad buyer network to maximise competition and achieve optimal sale values.

What You’ll Be Doing

• Deliver high-quality auctioneering across the auction network, maximising buyer engagement and achieving optimal sale values.
• Drive activity and growth across all routes to market, including physical and online auctions.
• Build and maintain strong, productive relationships with Auction Centre teams, vendors, and buyers, acting as a trusted product specialist.
• Support Auction Centres with pre-sale activity, including vehicle descriptions, provisional bids, valuations, and sale-day processes.
• Collaborate closely with internal teams, sharing market insights and supporting Auction Centres as required.
• Proactively manage and resolve customer queries and complaints, ensuring timely, effective outcomes for all parties.
• Operate in line with all agreed SLAs and KPIs, consistently meeting or exceeding performance targets.
• Develop and strengthen buyer relationships to ensure Manheim’s offering remains industry-leading, using customer feedback to recommend and implement best-practice improvements.
• Contribute market insight and commentary within the group auctioneers team, positioning Manheim as a thought leader across relevant media platforms.
• Gather and analyse competitor and wider market intelligence to keep Manheim ahead of the market, making recommendations and driving actions where appropriate.
• Complete reports and administrative requirements accurately and on time.

What We’re Looking For

• Excellent verbal and written communication skills, with the ability to engage confidently at all levels.
• A strong customer-centric mindset, delivering outstanding service to vendors and buyers alike.
• Effective negotiation skills, with the ability to influence outcomes and maximise value.
• Proven conflict-management capability, resolving customer issues professionally and to mutual satisfaction.
• The ability to translate strategic objectives into effective day-to-day operational delivery.
• Strong knowledge of car and light commercial vehicle valuation, with the ability to forecast and interpret market trends.
• Confidence in positioning and communicating car and LCV market insights appropriately to different audiences.
• Results-driven and target-focused, with the ability to perform consistently against KPIs.
• Analytical skills, with the ability to interpret data and use insights to inform decisions.
• Self-motivated and proactive, with the initiative to work independently and drive improvements.
• Fluent in English (spoken and written).
• Competent IT skills, including email, calendar management, Microsoft Office applications, and internet/intranet systems.
• Full, clean UK driving licence.

We’re Committed to Inclusion

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.

Ready To Join Our Team Make A Difference?

Apply now and drive your career forward with one of the automotive industry’s most trusted names.

STRICTLY NO AGENCIES PLEASE

We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.