Logistics Coordinator

Job Purpose:

• Planning efficiently, effectively, and proactively adapting to change to increase utilisation of our own fleet within your regions.
• Understanding of individual Vendor requirements for your region/sites.
• Communicating and maintaining relationships with customers and drivers within the region you are based.
• Responsible for the coordination and logistical planning of collections and deliveries, ensuring cost effective utilisation of resources and performance is maximised.
• Responsible for working within set KPI’s and customer SLA’s ensuring they are met at all times whilst providing customer service excellence.

Decision Making:

• Plan allocated work in line with SLA’s and expectations of the business.
• Efficient resourcing of vehicles based on vehicle status and specifications.
• Ensure that cost effective decisions are made regarding outsourcing movements; work with third parties as required, negotiating to ensure the best possible price is achieved.
• Responsible for ensuring all paperwork associated with the Transport function is completed accurately and in a timely manner.
• Carrying out all necessary reporting both internally and as requested by customers, analysing results to identify areas of improvement.

Key Accountabilities:

• Work in conjunction with Branch, Drivers, and Subcontractors to ensure SLA’s are met.
• Ensure good communication lines are kept with Branch, Drivers, and Subcontractors.
• Efficient cost-effective planning.
• Reduced Sub-contractor costs.
• Ensuring all jobs are completed properly within TMS.
• Communicating all aborts to branch.
• Ensuring all planned maintenance appointments are achieved.
• Ensuring great customer service.

Skills & Experience Required:

• Communication.
• Customer Service.
• Organising daily tasks.
• Load planning.
• Good geographical knowledge.
• Competent with Microsoft Office applications.

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