At a Glance
- Tasks: Lead a team to build strategic customer relationships and drive revenue growth.
- Company: Join Cox Automotive, a leader in innovative automotive solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional development.
- Other info: Collaborative environment with talented colleagues across various departments.
- Why this job: Make a real impact in shaping the future of automotive retail.
- Qualifications: Proven leadership in sales or customer development with strong commercial acumen.
The predicted salary is between 70000 - 90000 £ per year.
Customer Development Director – Retail (Codeweavers)
Location: Stafford - Hybrid
Lead Growth. Build Partnerships. Shape the Future of Automotive Retail.
At Cox Automotive, we’re looking for a commercially minded, customer‑obsessed leader to join our Enterprise Sales team as Customer Development Director – Retail (Codeweavers).
This is a high‑impact leadership opportunity for someone who thrives on building strategic customer relationships, developing high‑performing teams, and delivering sustainable revenue growth. You’ll own a portfolio of key retail customers, lead a team of Customer Development professionals, and play a pivotal role in shaping customer success across our retail solutions portfolio.
What You’ll Be Doing
As Customer Development Director, you’ll be at the heart of our customer growth strategy, ensuring our customers realise maximum value from their partnership with Cox Automotive while identifying opportunities to expand and strengthen those relationships.
You’ll:
- Lead and develop a team of Customer Development Managers and Executives, creating a culture of accountability, collaboration and success.
- Protect and grow revenue through strategic account planning, retention initiatives and commercial leadership.
- Build trusted relationships with senior stakeholders across dealer groups, retailers, lenders, partners and agencies.
- Identify and convert upsell, cross‑sell and portfolio expansion opportunities across our Retail solutions.
- Lead complex commercial conversations, negotiations and customer escalations with confidence and professionalism.
- Drive forecasting accuracy, pipeline management and Salesforce excellence across your portfolio.
- Act as the voice of the customer, influencing product development, service improvements and onboarding experiences across the business.
What We’re Looking For
You are an experienced commercial leader who combines strategic thinking with a hands‑on approach to customer success.
You’ll bring:
- A proven track record of leading sales, account management or customer development teams.
- Demonstrable success in delivering revenue growth, customer retention and portfolio expansion.
- Strong leadership capability with experience coaching and developing high‑performing teams.
- The confidence and credibility to influence senior leaders and decision‑makers.
- Excellent commercial acumen, analytical skills and forecasting expertise.
- The resilience and adaptability to thrive in a fast‑paced, evolving environment.
Why Join Us?
This is more than a customer leadership role—it's an opportunity to influence strategy, shape customer outcomes, and make a visible impact across one of the automotive industry's most innovative organisations. You’ll work alongside talented colleagues across Product, Marketing, Development, Finance, Customer Service and Onboarding, helping to create exceptional customer experiences and drive business growth.
If you’re passionate about building lasting customer partnerships, developing people, and delivering commercial success, we’d love to hear from you.
Ready to drive growth and lead from the front?
Apply today and help shape the future of automotive retail with Cox Automotive.
Customer Development Director in Stafford employer: Cox Automotive Europe
NextGear Capital is an exceptional employer that fosters a dynamic and collaborative work culture, particularly in its Chester location. With a strong focus on employee growth and development, team members are encouraged to innovate and drive meaningful change within the organisation, especially through exciting projects like the systems modernisation programme. The hybrid working model allows for flexibility while ensuring that employees can engage directly with their teams and stakeholders, making it a rewarding environment for those passionate about technology and business transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Development Director in Stafford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Development Director at Cox Automotive Europe, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Cox Automotive Europe. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Development Director. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Development Director in Stafford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Cox Automotive Europe:When writing your cover letter, make sure to tailor your message specifically for Cox Automotive Europe. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Cox Automotive Europe
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Cox Automotive Europe that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Cox Automotive Europe that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Cox Automotive Europe’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
