At a Glance
- Tasks: Monitor and maintain application performance while solving problems and supporting users.
- Company: Cox Automotive, a tech-driven company powering digital solutions across the UK and Europe.
- Benefits: Flexible hybrid working model, career growth opportunities, and a supportive environment.
- Other info: Join a dynamic team where your ideas for improvement are valued.
- Why this job: Make a real impact on business-critical applications and collaborate with diverse teams.
- Qualifications: Interest in application support, strong problem-solving skills, and basic knowledge of SQL and networking.
The predicted salary is between 30000 - 40000 € per year.
Hybrid – Leeds or Manchester (2 days in office)
Join a team where technology keeps the business moving. At Cox Automotive, our Product & Technology teams power the digital solutions behind everything we do across the UK and Europe. We’re looking for an Associate Application Support Analyst to join our growing Service & Infrastructure function—someone who enjoys solving problems, collaborating with others, and making a real impact on business-critical systems.
What you’ll be doing
- Monitor and maintain application performance, ensuring systems are reliable and available
- Investigate, troubleshoot, and resolve incidents quickly and effectively
- Collaborate with engineering, infrastructure, and product teams to deliver fast resolutions
- Support upgrades, patches, and deployments with minimal business disruption
- Create and maintain technical documentation and knowledge base articles
- Identify recurring issues and suggest improvements to systems and processes
- Provide high-quality, customer-focused support to internal and external users
What we’re looking for
- Experience (or strong interest) in application support within an IT environment
- Solid troubleshooting and problem-solving skills
- Some knowledge of SQL Server, T-SQL, APIs, or system integrations
- Understanding of networking basics (DNS, VPN, firewalls)
- Familiarity with tools like ServiceNow, Splunk, or New Relic (or similar)
- Strong communication skills—able to explain technical issues clearly
- A proactive mindset with a genuine enthusiasm to develop your skills
Who you are
- Takes ownership and prides themselves on delivering great service
- Enjoys solving problems and digging into root causes
- Builds strong relationships and works well in a team
- Is adaptable, positive, and always looking to learn
Ready to get started? If you're looking to kick-start or grow your career in application support within a fast-paced tech environment, we’d love to hear from you.
Associate Application Support Analyst in Leeds employer: Cox Automotive Europe
At Cox Automotive, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Associate Application Support Analyst, you'll benefit from a flexible hybrid working model, opportunities for professional growth, and the chance to collaborate with diverse teams on impactful projects. Join us in Leeds or Manchester, where your contributions will be valued, and your career can flourish in a supportive, technology-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Application Support Analyst in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common application support scenarios and brush up on your SQL Server and troubleshooting skills. We want you to feel confident when discussing how you can keep systems running smoothly.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your proactive mindset and ability to deliver great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Cox Automotive.
We think you need these skills to ace Associate Application Support Analyst in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight any relevant application support experience, troubleshooting skills, and familiarity with tools like ServiceNow or SQL Server. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Associate Application Support Analyst role and how your background aligns with what we’re looking for. Show us your enthusiasm for problem-solving and collaboration!
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your written application is clear and concise. Avoid jargon unless necessary, and aim to explain your technical knowledge in a way that’s easy to understand. We love candidates who can bridge the gap between tech and non-tech folks!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Cox Automotive!
How to prepare for a job interview at Cox Automotive Europe
✨Know Your Tech Basics
Brush up on your knowledge of SQL Server, T-SQL, and APIs. Be ready to discuss how these technologies relate to application support. It’s a great way to show your enthusiasm and understanding of the role!
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you successfully troubleshot an issue or improved a process. This will demonstrate your proactive mindset and ability to handle business-critical applications.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. The interviewers will appreciate your ability to communicate effectively, especially when it comes to resolving incidents and collaborating with teams.
✨Be Ready to Collaborate
Think about how you can contribute to teamwork and collaboration. Share examples of how you've worked with others in the past to deliver fast resolutions or improve systems. This aligns perfectly with what they’re looking for!
