Learning & Development Officer

Learning & Development Officer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Influence employee journeys and deliver exceptional training and development.
  • Company: Join a renowned hotel group known for its legendary service and culture.
  • Benefits: Enjoy fantastic bonuses, discounts, and vibrant social events.
  • Other info: Opportunities for growth from Level 2 to Level 5 in hospitality.
  • Why this job: Become a legend in your field while making a real impact on employee experiences.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 36000 - 60000 £ per year.

We care about your career and are known for having the absolute best people in the industry. When you join us, you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends, but also through our award‑winning learning academy, so that you can achieve the highest standards of craft, service, and leadership.

What you’ll get:

  • Fantastic Employee bonus scheme and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
  • Apprenticeship, training and development opportunities – from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others
  • £1,000 bonus when you recommend a friend
  • Access to immediate well‑being advice, because we care about our employees

What you’ll do:

You’ll love what you do and take pride in delighting our guests. You will be responsible for influencing our employee journey from the very beginning, working closely with our whole People & Culture team to deliver spectacular training and development, to ensure our employees and guests receive nothing but the best experience. You will be working closely with our work‑experience and apprenticeship programmes, and supporting the development of each and every one of our employees. You’ll also support the Director of People & Culture with all HR Generalist administration duties and will create and deliver presentations.

What you’ll bring:

Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Learning & Development Manager, you’ll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language.

Learning & Development Officer employer: Coworth Park - People and Culture

At the Dorchester Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and development. As a Learning & Development Officer, you will benefit from our award-winning learning academy, competitive bonuses, and a range of employee perks including complimentary stays and discounts at our hotels and restaurants. Join us to be part of a passionate team dedicated to delivering outstanding service while enjoying numerous opportunities for personal and professional advancement.
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Contact Detail:

Coworth Park - People and Culture Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Learning & Development Officer

✨Tip Number 1

Network like a pro! Reach out to current employees at the company through LinkedIn or industry events. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by researching the company culture and values. Show how your passion and personality align with theirs, and don’t forget to highlight your communication skills!

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to boost your confidence. Focus on articulating your experiences and how they relate to the role of Learning & Development Officer.

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team.

We think you need these skills to ace Learning & Development Officer

Training and Development
Communication Skills
Customer Service Ethic
Presentation Skills
HR Generalist Administration
Collaboration
Influencing Skills
Programme Management
Creativity
Attention to Detail
Passion for Learning
Adaptability
People Management

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for learning and development shine through. We want to see how excited you are about helping others grow and succeed in their careers!

Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your relevant experience and skills that align with our values of Passion, Personality, Respect, Working Together, and Creativity.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our team.

How to prepare for a job interview at Coworth Park - People and Culture

✨Know Your Stuff

Before the interview, dive deep into the company’s values and mission. Understand how they align with your own passion for learning and development. This will help you articulate why you're a great fit and show that you genuinely care about their culture.

✨Showcase Your Experience

Prepare specific examples from your past roles where you've successfully influenced employee journeys or delivered impactful training. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare insightful questions about their training programmes and how they measure success in employee development. This shows your interest and helps you gauge if the role is right for you.

✨Be Yourself

Let your personality shine through during the interview. The company values passion and creativity, so don’t be afraid to express your unique approach to learning and development. Authenticity can set you apart from other candidates.

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