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- Tasks: Lead and develop marina operations, ensuring exceptional customer experiences and driving commercial growth.
- Company: Join Cowes Harbour Commission, a key player in the Isle of Wight's maritime community.
- Benefits: Competitive salary, bonus, and benefits package with opportunities for professional growth.
- Other info: Dynamic role with occasional evening and weekend work to support events.
- Why this job: Shape the future of a premium marina facility and make a real impact in the marine sector.
- Qualifications: Proven leadership experience in operational environments, preferably in marinas or marine services.
The predicted salary is between 60000 - 60000 £ per year.
Are you a commercially minded leader with a passion for delivering exceptional customer experiences in a marine or operational environment? This is a rare opportunity to lead the development of a new premium marina facility—maximising capacity and utilisation, shaping its strategic direction, and driving its success at a pivotal stage in its evolution.
We are seeking a Head of Marina Operations to lead, develop and grow marina and visitor services, ensuring they are safe, efficient, customer-focused and commercially successful. Reporting to the Chief Executive, you will take full responsibility for the leadership, performance and strategic direction of marina and visitor operations. This is a senior leadership role combining long-term strategic planning with hands-on operational delivery.
You will be key in developing and delivering the new premium visitor experience at Cowes Harbour Marina—optimising capacity and utilisation, driving commercial growth and ensuring the highest standards across safety, compliance and service delivery across all aspects of the operation.
- Lead marina and visitor operations, ensuring safe, efficient and high-quality service delivery
- Drive commercial growth, identifying new revenue opportunities and enhancing occupancy
- Hold full ownership of budgets, financial performance, and business planning
- Oversee marina infrastructure, maintenance and capital projects
You’ll be an experienced senior leader with a strong commercial mindset and a track record of delivering results in operational environments such as marinas, ports, marine services or similar.
- Strong strategic thinking and commercial acumen
- Excellent stakeholder engagement and relationship-building skills
- Solid understanding of health & safety and compliance
- Experience in the marine or leisure marine sector is highly desirable.
Cowes Harbour Commission is the statutory harbour authority for Cowes Harbour and operates as an independent trust port for the benefit of all harbour users and the wider community. Established under the Cowes Harbour Acts and Orders 1897–2012, its primary role is to ensure the safe, efficient and sustainable management of one of the UK’s busiest leisure harbours, while supporting commercial activity, marine services and access to the Isle of Wight.
As a trust port, Cowes Harbour Commission has no shareholders and receives no funding from central or local government. All surpluses generated through harbour operations are reinvested directly into the maintenance, improvement and long-term development of the harbour, ensuring it continues to serve as a vital gateway to the Island and a key asset for the local economy.
This role may require occasional evening and weekend working to support operational and event needs.
Locations
Evening Operations Supervisor in Cowes, Isle of Wight employer: Cowes Harbour Commission
Contact Detail:
Cowes Harbour Commission Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Operations Supervisor in Cowes, Isle of Wight
✨Tip Number 1
Network like a pro! Reach out to people in the marine and operational sectors, especially those connected to Cowes Harbour. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past achievements in operations and customer service. This can be a great conversation starter during interviews and shows you mean business.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Cowes Harbour Commission and express your interest in the Head of Marina Operations role. A personal touch can make all the difference.
✨Tip Number 4
Stay informed! Keep up with the latest trends in marina operations and customer experience. This knowledge will not only help you in interviews but also show that you're genuinely passionate about the industry.
We think you need these skills to ace Evening Operations Supervisor in Cowes, Isle of Wight
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the marine environment shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional customer experiences in this field.
Tailor Your CV: Make sure your CV highlights relevant experience in operational environments, especially in marinas or similar sectors. We love seeing how your past roles have prepared you for this senior leadership position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Use bullet points if it helps to break down your experience!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Cowes Harbour Marina!
How to prepare for a job interview at Cowes Harbour Commission
✨Know Your Stuff
Make sure you understand the ins and outs of marina operations. Brush up on key concepts like capacity optimisation, safety compliance, and customer service excellence. This will help you speak confidently about how you can lead and develop the marina's operations.
✨Show Your Commercial Mindset
Be ready to discuss your experience with driving commercial growth. Think of specific examples where you've identified new revenue opportunities or improved occupancy rates. This will demonstrate that you have the strategic thinking needed for this senior leadership role.
✨Engage with Stakeholders
Prepare to talk about your relationship-building skills. Think of times when you've successfully engaged with stakeholders or built partnerships. This is crucial for a role that involves overseeing various operations and ensuring everyone is on the same page.
✨Demonstrate Your Leadership Style
Reflect on your leadership approach and be ready to share how you motivate teams and drive performance. Discuss your hands-on operational delivery experience and how you balance strategic planning with day-to-day management. This will show that you're not just a thinker, but also a doer.