At a Glance
- Tasks: Support daily café operations and lead a passionate team in delivering exceptional service.
- Company: Join the Cowdray Farm Shop & Café, known for its high-quality, locally sourced food.
- Benefits: Enjoy a competitive salary, daytime hours, and staff benefits across the Cowdray Estate.
- Other info: Weekend availability required; dynamic role with opportunities for growth.
- Why this job: Be part of a vibrant café environment where your passion for food and service shines.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an enthusiastic and experienced Café Assistant Manager to support the day-to-day running of our busy Farm Shop Café, someone who enjoys working in a high-volume, fast-paced café environment and leads well under pressure. This is a fantastic opportunity for someone who is passionate about food, service, and leading a team in a fast-paced, customer-focused environment. Our café celebrates seasonal, locally sourced produce, delivering a high-quality offering that reflects the Cowdray Estate.
The Role
As Café Assistant Manager, you will support the Café Manager in overseeing daily operations, ensuring exceptional customer service and smooth service delivery. Responsibilities include:
- Supporting the management of the café team during service
- Delivering excellent customer service and ensuring a positive guest experience
- Supervising shifts and leading by example on the floor
- Assisting with staff training, development, and rota management
- Maintaining high standards of cleanliness, food safety, and compliance
- Supporting stock control and ordering
Working Hours
- Weekend availability is essential
- Predominantly daytime hours
- Shifts will reflect the needs of the business, including peak trading periods
About You
We are looking for someone who:
- Has experience in a supervisory or management role within hospitality
- Is confident leading a team in a busy environment
- Has a passion for food, drink, and customer service
- Is organised, proactive, and able to multitask
- Has strong communication and leadership skills
What We Offer
- Competitive salary (dependent on experience)
- Daytime-focused role within a high-quality food environment
- Opportunity to work with an experienced and supportive team
- Staff benefits across the Cowdray Estate
How to Apply
Please send your CV to: emma.hague@cowdray.co.uk
Café Assistant Manager in Midhurst employer: Cowdray Estate
At Cowdray Farm Shop & Café, we pride ourselves on being an excellent employer, offering a vibrant work culture that values teamwork and exceptional customer service. Our Café Assistant Manager role provides a unique opportunity to thrive in a supportive environment focused on high-quality, locally sourced food, with ample opportunities for personal and professional growth within the picturesque setting of West Sussex. Join us to be part of a passionate team dedicated to delivering memorable experiences for our guests while enjoying competitive benefits and a daytime-focused work schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Café Assistant Manager in Midhurst
✨Tip Number 1
Get to know the café culture! Visit Cowdray Farm Shop & Café, grab a coffee, and soak in the vibe. This will help you understand their customer service style and give you some great talking points during your interview.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the team dynamics and what it’s really like to work there, which can give you an edge in your application.
✨Tip Number 3
Show off your leadership skills! Prepare examples of how you've successfully led a team in a busy environment. Be ready to discuss how you handle pressure and ensure excellent customer service – that’s what they’re looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Café Assistant Manager in Midhurst
Some tips for your application 🫡
Show Your Passion for Food and Service:When writing your application, let your love for food and customer service shine through. Share any relevant experiences that highlight your enthusiasm and how you’ve contributed to a positive guest experience in the past.
Tailor Your CV to the Role:Make sure your CV reflects the skills and experiences that match the Café Assistant Manager position. Highlight your supervisory experience and any specific achievements in hospitality that demonstrate your ability to lead a team effectively.
Keep It Clear and Concise:We appreciate straightforward applications! Keep your language clear and to the point, ensuring that your key skills and experiences stand out. Avoid fluff and focus on what makes you the perfect fit for our café environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cowdray Estate
✨Know Your Café Culture
Before the interview, take some time to research Cowdray Farm Shop & Café. Understand their values, menu, and commitment to local produce. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a potential Café Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, handled pressure, or improved service delivery. Be ready to discuss how you can motivate and train staff effectively.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Highlight your passion for creating positive guest experiences and how you would maintain high standards of service in a busy café environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For example, how would you handle a busy shift with staff shortages? Practise your responses to these types of questions, focusing on your organisational skills and ability to multitask under pressure.
