Director, Customer Account Manager in London
Director, Customer Account Manager

Director, Customer Account Manager in London

London Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Cow

At a Glance

  • Tasks: Lead exciting campaigns for top brands in PR, social media, and influencer marketing.
  • Company: A vibrant, award-winning creative agency in the heart of London.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on creativity and career development.
  • Why this job: Join a dynamic team and shape innovative campaigns for iconic brands.
  • Qualifications: Experience in brand management, strong writing skills, and leadership abilities.

The predicted salary is between 60000 - 80000 £ per year.

We are 26 years young, smart, nice, and one of the most decorated integrated creative agencies in London. We are on the hunt for an awesome Account Director. In June, we are moving to a beautiful new office in Covent Garden. You will be working across an enviable client portfolio – including two of the world's most famous tequila brands, and some of our flagship entertainment, destination and travel accounts.

In addition, there is scope to run projects for some of the biggest FMCG brands on the planet, and get involved in new business pitches too.

Location: Central London (Covent Garden), hybrid, 4 days p/w in the office.

You will be leading high impact press office and blended social accounts (tequilas!), and wider brand campaigns too. It really is a mix of PR, social and influencer work, and there will be plenty of opportunities for strategic planning and deck writing too – for high-impact standalone campaigns, annual brand plans and new business pitches.

You will need to be a self-starter and a strong team leader, but you won’t be on your own – you will be supported by smart, hungry juniors and a solicitous and collaborative management team. Across your accounts, you will work closely with COW's revered creative and studio teams, and day-to-day you will be driving campaigns and evergreen work forward, giving razor sharp client counsel, steering talented teams and managing budgets.

  • Big brand experience with FMCG / alcoholic drinks / entertainment clients
  • Solid experience creating and executing creative brand plans
  • Super strong writing and presenting skills
  • Strong business acumen, budget management and resourcing experience

There are great opportunities for growth, to learn from a talented team, and you'll be able to help shape the agency moving forward.

Director, Customer Account Manager in London employer: Cow

As a leading integrated creative agency in the heart of Covent Garden, we pride ourselves on our vibrant work culture that fosters creativity and collaboration. With a diverse portfolio of high-profile clients and a supportive team environment, we offer exceptional growth opportunities for our employees to thrive and make a meaningful impact. Our new office space reflects our commitment to innovation and employee well-being, making us an excellent employer for those seeking a rewarding career in the creative industry.
Cow

Contact Detail:

Cow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Customer Account Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on your dream job!

✨Tip Number 2

Show off your personality! When you get that interview, let your passion shine through. Share your ideas and experiences, especially those that relate to the exciting projects you could be working on, like those tequila brands or big FMCG campaigns.

✨Tip Number 3

Prepare for the unexpected! Be ready to tackle case studies or role-play scenarios during interviews. Think about how you’d handle client situations or pitch new ideas. This is your chance to demonstrate your strategic thinking and creativity!

✨Tip Number 4

Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It’s a great way to keep your name fresh in their minds and show that you’re genuinely interested in the role. And remember, apply through our website for the best chance!

We think you need these skills to ace Director, Customer Account Manager in London

Account Management
Client Relationship Management
PR Strategy
Social Media Management
Influencer Marketing
Strategic Planning
Creative Campaign Development
Budget Management
Team Leadership
Writing Skills
Presentation Skills
Business Acumen
Collaboration
Project Management

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and engaging. Remember, we’re a creative agency, and we love creativity!

Tailor Your Application: Make sure to tailor your application specifically for the Account Director role. Highlight your experience with FMCG, alcoholic drinks, and entertainment clients. We want to see how your background aligns with our needs, so be specific!

Highlight Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve made an impact in previous roles. We love seeing results and how you can bring that to our team.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our awesome team!

How to prepare for a job interview at Cow

✨Know Your Clients

Before the interview, dive deep into the agency's client portfolio. Familiarise yourself with the tequila brands and entertainment accounts they work with. This will not only show your enthusiasm but also help you discuss how your experience aligns with their needs.

✨Showcase Your Strategic Thinking

Prepare to discuss specific examples of creative brand plans you've executed in the past. Highlight your strategic planning skills and how you've driven successful campaigns. Be ready to share insights on how you can bring that expertise to their high-impact projects.

✨Demonstrate Leadership Skills

As a potential Account Director, it's crucial to showcase your leadership abilities. Share stories about how you've led teams, managed budgets, and provided client counsel. Emphasise your collaborative approach and how you can support juniors while driving results.

✨Practice Your Presentation Skills

Since strong writing and presenting skills are key for this role, practice articulating your thoughts clearly and confidently. Prepare a mini-presentation on a campaign idea or strategy relevant to their clients. This will demonstrate your communication prowess and creativity.

Director, Customer Account Manager in London
Cow
Location: London

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