At a Glance
- Tasks: Deliver exceptional customer service, mix drinks, and wait on tables with a smile.
- Company: The Cow, a lively pub with a warm atmosphere and stunning views.
- Benefits: 28 days holiday, weekly pay, team discounts, and free meals.
- Other info: Access to career pathways, training, and a supportive company culture.
- Why this job: Join a fun team and enjoy a vibrant work environment while developing your skills.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 9.9 - 12.1 £ per hour.
Team Member
Are you looking for a job that is more than just a payslip?
Welcome to the herd.
The only real pub in Westfield with a warm and lively atmosphere is The Cow's contagious.
A busy and buzzy three-floor venue, with views of the Olympic Park and London Stadium.
If you're bubbly, smiley and have a passion for perfect service you are looking in the right place and we want YOU!
No two days are the same in the life of The Cow.
As a member of the team you are responsible for providing exceptional customer experience, mixing drinks and waiting on tables, all with a smile.
Let's not forget the perks:
Great work-life balance.
28 Days Holiday Pay & Team Discounts
Tips & Tronc
Company's culture - Youngs is committed to sustainability & Career Pathways
Training & Development.
Join the Ramily!
What We Offer Our Team Members
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team.
You’ll get lots of training, learn about all our products & have a good time along the way.
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Team Member employer: Cow
At The Cow, we pride ourselves on being more than just a workplace; we are a vibrant community where every Team Member is valued and supported. With a strong focus on employee growth through our Career Pathway and training opportunities, alongside fantastic perks like 28 days of holiday and generous discounts, we ensure that our team enjoys a fulfilling work-life balance in the heart of Westfield. Join us for an exciting journey filled with camaraderie, exceptional service, and the chance to thrive in a lively atmosphere overlooking the iconic Olympic Park.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cow. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cow
Don't be shy about reaching out to Cow directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cow and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cow
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
