At a Glance
- Tasks: Provide first-line IT support and troubleshoot user issues.
- Company: Join Covetrus, a leader in animal-health technology.
- Benefits: Flexible hours, training provided, and potential for extra hours.
- Other info: Ideal for students; no prior experience necessary.
- Why this job: Kickstart your IT career while making a difference in veterinary medicine.
- Qualifications: Good communication skills and a willingness to learn.
The predicted salary is between 12 - 15 € per hour.
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
We are looking for an enthusiastic IT Support Technician to join our small and friendly IT team on a fixed-term basis to cover a period of absence within the business. This is a fantastic opportunity for someone looking to start or develop a career in IT. We are happy to consider candidates with little experience who are keen to learn, as well as more experienced support technicians. Apprenticeship applicants are also encouraged to apply.
Key Responsibilities- Provide first-line IT support to internal and remote users
- Log and resolve support requests via the helpdesk system
- Troubleshoot hardware, software, and user issues
- Support PCs, laptops, printers, scanners, and related equipment
- Assist with hardware installs, cabling, and general IT maintenance
- Liaise with third-party support providers where required
- Good communication and customer service skills
- A willingness to learn and develop
- Basic knowledge of Windows and Microsoft Office
- Ability to work independently and as part of a team
- Around 20 hours per week during term time
- Flexible working around studies where possible
- Opportunity for additional hours during holidays/summer
- Previous IT support or helpdesk experience is beneficial but not essential as training will be provided for the right candidate.
Register your interest by emailing your CV to - UKIRecruitment@covetrus.com
Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
IT Support employer: Covetrus
Covetrus is an excellent employer for those seeking a meaningful career in IT, particularly within the animal health sector. With a flexible working schedule tailored to students and a supportive team environment, employees are encouraged to grow their skills through hands-on experience and training. The company's commitment to animal welfare and its inclusive culture make it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even your university's career services. They might know someone at Covetrus or have insider tips that could help you land that IT Support role.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd troubleshoot issues with hardware or software. We want to see your problem-solving skills in action!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to highlight your willingness to learn and grow in the IT field. Covetrus loves candidates who are eager to develop their skills.
✨Tip Number 4
Follow up after your application! A quick email expressing your continued interest can set you apart from other candidates. It shows you're proactive and genuinely excited about the opportunity.
We think you need these skills to ace IT Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Support role. Highlight any relevant coursework or projects, even if you don’t have much formal experience yet. We want to see your enthusiasm for learning!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for IT and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention why you’re excited about working with us at Covetrus.
Show Off Your Communication Skills:Since good communication is key in this role, make sure your application showcases your ability to convey information clearly. Whether it’s through your CV or cover letter, let us see how you can connect with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Covetrus
✨Know Your Tech Basics
Brush up on your knowledge of Windows and Microsoft Office, as these are key areas for the IT Support role. Familiarise yourself with common troubleshooting steps for hardware and software issues, so you can confidently discuss them during the interview.
✨Show Your Enthusiasm
Covetrus is looking for someone who is keen to learn and develop. Make sure to express your passion for IT and your eagerness to grow in the field. Share any relevant experiences, even if they’re from personal projects or studies.
✨Practice Your Communication Skills
Since good communication and customer service skills are essential, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so being clear and approachable is key.
✨Prepare Questions for Them
Have a few thoughtful questions ready about the team, the work environment, or the training process. This shows that you’re genuinely interested in the position and helps you assess if it’s the right fit for you.
