At a Glance
- Tasks: Provide first-line IT support and troubleshoot tech issues for users.
- Company: Join Covetrus, a leader in animal-health technology and services.
- Benefits: Flexible hours, training provided, and potential for extra hours during holidays.
- Other info: Ideal for students seeking part-time work with growth opportunities.
- Why this job: Kickstart your IT career while making a difference in veterinary medicine.
- Qualifications: Good communication skills and a willingness to learn; experience is a plus.
The predicted salary is between 12 - 15 € per hour.
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
We are looking for an enthusiastic IT Support Technician to join our small and friendly IT team on a fixed-term basis to cover a period of absence within the business. This is a fantastic opportunity for someone looking to start or develop a career in IT. We are happy to consider candidates with little experience who are keen to learn, as well as more experienced support technicians. Apprenticeship applicants are also encouraged to apply.
Key Responsibilities- Provide first-line IT support to internal and remote users
- Log and resolve support requests via the helpdesk system
- Troubleshoot hardware, software, and user issues
- Support PCs, laptops, printers, scanners, and related equipment
- Assist with hardware installs, cabling, and general IT maintenance
- Liaise with third-party support providers where required
- Good communication and customer service skills
- A willingness to learn and develop
- Basic knowledge of Windows and Microsoft Office
- Ability to work independently and as part of a team
- Around 20 hours per week during term time
- Flexible working around studies where possible
- Opportunity for additional hours during holidays/summer
Previous IT support or helpdesk experience is beneficial but not essential as training will be provided for the right candidate. Register your interest by emailing your CV to UKIRecruitment@covetrus.com.
Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
IT Support in Dumfries employer: Covetrus
Covetrus is an excellent employer for those seeking a meaningful career in IT, particularly within the animal health sector. With a supportive and friendly work culture, employees benefit from flexible working hours that accommodate studies, as well as opportunities for professional growth through training and hands-on experience. Joining our team means being part of a passionate community dedicated to advancing veterinary medicine while enjoying a role that offers both learning and development.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support in Dumfries
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even your university's career services. They might know someone at Covetrus or in the IT field who can give you a leg up.
✨Tip Number 2
Prepare for that interview! Research Covetrus and their mission in animal health tech. Show them you're not just another candidate; you’re genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice your troubleshooting skills! Brush up on common IT issues and solutions. Being able to demonstrate your problem-solving abilities during the interview will definitely impress them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Covetrus.
We think you need these skills to ace IT Support in Dumfries
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that match the IT Support role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your tech know-how!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you’re keen to join our friendly IT team. Let us know what excites you about working in IT support and how you can contribute.
Show Off Your Communication Skills:Since good communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Covetrus
✨Know Your Tech Basics
Brush up on your knowledge of Windows and Microsoft Office. Even if you’re new to IT support, being familiar with these tools will show your enthusiasm and readiness to learn.
✨Show Off Your Communication Skills
Since good communication is key in this role, practice explaining technical concepts in simple terms. Think about how you would help a friend solve a tech issue and be ready to demonstrate that during the interview.
✨Prepare for Common Scenarios
Think of common IT issues you might encounter, like troubleshooting a printer or resolving a software glitch. Be ready to discuss how you would approach these problems, even if it’s just theoretical.
✨Express Your Willingness to Learn
Covetrus values candidates who are eager to develop their skills. Be sure to convey your enthusiasm for learning and any relevant experiences, even if they’re from school projects or personal interests.
