Customer Relationship Manager (Field Sales)

Customer Relationship Manager (Field Sales)

Full-Time 28800 - 43200 £ / year (est.) On-site
C

At a Glance

  • Tasks: Manage field sales and customer care for veterinary practices in Central England.
  • Company: Join Covetrus, a global leader in animal health with a vibrant culture.
  • Benefits: Enjoy discounts, life insurance, pension contributions, and a birthday day off.
  • Other info: Dynamic role with professional development opportunities and a supportive team.
  • Why this job: Make a real impact while building relationships in a fast-paced environment.
  • Qualifications: Sales experience is a plus; strong communication and relationship management skills are essential.

The predicted salary is between 28800 - 43200 £ per year.

Are you ready to take your sales career to the next level? Join Covetrus, a global leader in animal health, and be part of an incredible opportunity in a high-performing territory covering Central England. This role is perfect for someone passionate about sales, animal health and customer care, with a knack for building relationships and driving growth.

About the Role

  • You’ll be responsible for managing all field sales and customer care activities for veterinary practices in your territory.
  • You’ll focus on distributing pharmaceuticals, consumables, human medicine, and other related categories.
  • With a mix of field visits, phone calls, and video calls, you’ll engage with every account on your territory list to grow sales of our Corporate Brand products and broader ranges.
  • This is a fast paced, varied role where you’ll sell to existing customers while prospecting for new business, with a focus on increasing basket spend across all target categories.

Why Join Us?

  • High-Performing Territory: This territory offers a vibrant market with significant growth potential.
  • Incredible Opportunity: Make a real impact in a role that values initiative and customer connection.

Essential Duties and Responsibilities

  • Territory Management: Develop and manage your territory using CRM tools (Qlik & Salesforce) to maintain and grow product sales.
  • Sales Objectives: Achieve targets and KPIs as set by the National Sales Manager.
  • Strategic Planning: Implement effective strategies using company programs to increase market share.
  • Customer Focus: Respond promptly to customer concerns and provide exceptional service.
  • Team Collaboration: Learn the range of Covetrus products and services, generating leads and communicating with colleagues across divisions.
  • Professional Development: Attend industry seminars, training programs, and sales meetings.
  • Compliance: Adhere to company policies and procedures while maintaining professionalism.

What You’ll Bring

  • Experience: Sales and/or veterinary sales experience is advantageous but not essential.
  • Skills: Relationship management, strong selling & negotiation skills, excellent communication & attention to detail, IT literacy (MS Outlook, Word, Excel).

What You Need

  • A valid driver’s license and the ability to travel within your territory.

Why Covetrus?

At Covetrus, we believe in empowering our team to succeed while offering the tools and support needed to thrive. This role offers a unique chance to contribute to a thriving business and build lasting relationships with veterinary practices. Take the next step in your career with Covetrus.

Here’s a glimpse of what awaits you:

  • Covetrus Advantage: Unleash the power of savings with our exclusive Covetrus Advantage program. Enjoy access to thousands of retail discounts and cashback opportunities, transforming your everyday purchases into delightful savings.
  • Inclusive Culture: Be a part of a vibrant and inclusive work environment where every voice is valued, and diversity is celebrated.
  • Your Future, Your Way: Secure your future with our Life Insurance plan, where you have the freedom to choose your beneficiaries.
  • Financial Confidence: Take charge of your financial journey with our Company Pension Scheme. Covetrus contributes 5% to every employee.
  • Cycle to Success: Embrace a healthier lifestyle and save up to 42% with our Cycle To Work Scheme.
  • Support When You Need It: Our Employee Assistance Program is your trusted companion in times of need.
  • Celebrate You: We believe that your special day deserves to be celebrated! Enjoy a Birthday Day Off.
  • Clear Vision: Benefit from Eye Care Vouchers, provided in collaboration with Specsavers.

Customer Relationship Manager (Field Sales) employer: Covetrus

Covetrus in Heywood is an excellent employer that prioritises its employees' well-being and professional growth. With competitive pay, comprehensive benefits including life insurance and a pension scheme, and a supportive work culture that values customer relations, this role as an Early Morning Delivery Driver offers a rewarding opportunity to contribute to a respected company while enjoying a healthy work-life balance.

C

Contact Details:

Covetrus Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Relationship Manager (Field Sales)

✨Leverage Local Networking Events

Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!

✨Showcase Your Sales Success Stories

Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Covetrus as a field sales pro!

✨Scout Out the Competition

Research potential competitors for Covetrus and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.

✨Apply Through Our Website

We know that applying through job boards is tempting, but hitting up Covetrus’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!

We think you need these skills to ace Customer Relationship Manager (Field Sales)

Relationship Management
Strong Selling Skills
Negotiation Skills
Excellent Communication
Attention to Detail
IT Literacy (MS Outlook, Word, Excel)
Territory Management

Some tips for your application 🫡

Show Off Your Sales Savvy:For a field-sales role like this one at Covetrus, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!

Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Covetrus, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!

Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.

Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Covetrus.

How to prepare for a job interview at Covetrus

✨Show Off Your Sales Savvy

Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!

✨Know Your Product Inside Out

Having a solid understanding of the products or services that Covetrus offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!

✨Flex Your Adaptability Muscles

As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!

✨Plan Your Questions Wisely

At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Covetrus but also helps you get a feel for whether you’d thrive in that environment.