At a Glance
- Tasks: Provide first-line IT support and troubleshoot tech issues for users.
- Company: Join Covetrus, a leader in animal-health technology with a passion for veterinary care.
- Benefits: Gain valuable experience, receive training, and work in a friendly team environment.
- Other info: Immediate start on a 3-month fixed-term contract with potential for growth.
- Why this job: Kickstart your IT career while making a difference in animal health.
- Qualifications: Good communication skills and a willingness to learn; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
We are looking for an enthusiastic IT Support Technician to join our small and friendly IT team on a fixed-term basis to cover a period of absence within the business. This is a fantastic opportunity for someone looking to start or develop a career in IT. We are happy to consider candidates with little experience who are keen to learn, as well as more experienced support technicians. Apprenticeship applicants are also encouraged to apply.
Key Responsibilities- Provide first-line IT support to internal and remote users
- Log and resolve support requests via the helpdesk system
- Troubleshoot hardware, software, and user issues
- Support PCs, laptops, printers, scanners, and related equipment
- Assist with hardware installs, cabling, and general IT maintenance
- Liaise with third-party support providers where required
- Good communication and customer service skills
- A willingness to learn and develop
- Basic knowledge of Windows and Microsoft Office
- Ability to work independently and as part of a team
- Previous IT support or helpdesk experience is beneficial but not essential as training will be provided for the right candidate.
Start ASAP | 3 Month Fixed Term Contract
Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
IT Support employer: Covetrus, Inc.
Covetrus is an excellent employer that fosters a supportive and inclusive work culture, making it an ideal place for both budding and experienced IT professionals. With a commitment to employee growth, we offer comprehensive training and development opportunities, ensuring that you can advance your career while contributing to the well-being of animals and their caretakers. Located in a dynamic environment, our team thrives on collaboration and innovation, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the IT field. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you would troubleshoot specific issues and be ready to share your thought process. We want to see your problem-solving skills in action!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know how excited you are about the role and the company. Your passion for IT and helping others will shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Covetrus.
We think you need these skills to ace IT Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that match the IT Support role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your tech know-how!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you’re a great fit for our team. Let us know what excites you about working in IT support and how you can contribute to our mission.
Show Off Your Communication Skills:Since good communication is key in IT support, make sure your application reflects this. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see that you can communicate effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Covetrus, Inc.
✨Know Your Tech Basics
Brush up on your knowledge of Windows and Microsoft Office. Even if you’re new to IT, being familiar with these tools will show that you’re eager to learn and ready to tackle the basics.
✨Show Off Your Communication Skills
Since this role involves providing support to users, practice explaining technical issues in simple terms. Think about how you would help a friend or family member with their tech problems – clarity is key!
✨Demonstrate Your Willingness to Learn
Be prepared to discuss how you’ve approached learning new skills in the past. Whether it’s through self-study, online courses, or hands-on experience, showing enthusiasm for growth can set you apart.
✨Prepare for Common Scenarios
Think about common IT support scenarios you might face, like troubleshooting a printer issue or helping someone with a software problem. Practising your responses can help you feel more confident during the interview.
