Covetrus is seeking a proactive Customer Service team member for our Dumfries office on a 6-month maternity cover basis. The role is full-time, Monday to Friday, 37.5 hours a week, delivering excellent support across email, phone and live chat.
You will manage a defined customer portfolio, triage enquiries, keep customers informed during resolution, and look for opportunities to improve processes. Experience in customer service within a commercial setting and familiarity with Microsoft Office or
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Veterinary Customer Support Specialist - 6 Month (Dumfries) employer: Covetrus, Inc.
Covetrus, Inc. is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With a focus on meaningful client relationships and innovative veterinary solutions, employees enjoy comprehensive benefits, flexible working arrangements, and ample opportunities for professional growth in the vibrant regions of Scotland.