At a Glance
- Tasks: Manage field sales and customer care for veterinary practices in your territory.
- Company: Join Covetrus, a leader in animal health technology and services.
- Benefits: Enjoy competitive salary, discounts, life insurance, and a pension scheme.
- Other info: Dynamic work environment with opportunities for professional development and growth.
- Why this job: Make a real impact while building lasting relationships with veterinary practices.
- Qualifications: Sales experience is a plus; strong communication and relationship management skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
About the Role
You’ll be responsible for managing all field sales and customer care activities for veterinary practices in your territory. You’ll focus on distributing pharmaceuticals, consumables, human medicine, and other related categories. With a mix of field visits, phone calls, and video calls, you’ll engage with every account on your territory list to grow sales of our Corporate Brand products and broader ranges. This is a fast paced, varied role where you’ll sell to existing customers while prospecting for new business, with a focus on increasing basket spend across all target categories.
- High-Performing Territory: This territory offers a vibrant market with significant growth potential.
- Incredible Opportunity: Make a real impact in a role that values initiative and customer connection.
Essential Duties and Responsibilities
- Territory Management: Develop and manage your territory using CRM tools (Qlik & Salesforce) to maintain and grow product sales.
- Sales Objectives: Achieve targets and KPIs as set by the National Sales Manager.
- Strategic Planning: Implement effective strategies using company programs to increase market share.
- Customer Focus: Respond promptly to customer concerns and provide exceptional service.
- Team Collaboration: Learn the range of Covetrus products and services, generating leads and communicating with colleagues across divisions.
- Professional Development: Attend industry seminars, training programs, and sales meetings.
- Compliance: Adhere to company policies and procedures while maintaining professionalism.
What You’ll Bring
- Experience: Sales and/or veterinary sales experience is advantageous but not essential.
- Skills:
- Relationship management
- Strong selling & negotiation skills
- Excellent communication & attention to detail
- IT literacy (MS Outlook, Word, Excel)
What You Need
A valid driver’s license and the ability to travel within your territory. At Covetrus, we believe in empowering our team to succeed while offering the tools and support needed to thrive. This role offers a unique chance to contribute to a thriving business and build lasting relationships with veterinary practices. Take the next step in your career with Covetrus.
Apply now to join our passionate and results-driven team!
Here's a glimpse of what awaits you:
- Covetrus Advantage: Unleash the power of savings with our exclusive Covetrus Advantage program. Enjoy access to thousands of retail discounts and cashback opportunities, transforming your everyday purchases into delightful savings.
- Inclusive Culture: Be a part of a vibrant and inclusive work environment where every voice is valued, and diversity is celebrated. Experience a sense of belonging that empowers you to bring your authentic self to work every day.
- Your Future, Your Way: Secure your future with our Life Insurance plan, where you have the freedom to choose your beneficiaries, ensuring peace of mind for you and your loved ones.
- Financial Confidence: Take charge of your financial journey with our Company Pension Scheme. Covetrus contributes 5% to every employee, paving the way for a brighter and more secure future.
- Cycle to Success: Embrace a healthier lifestyle and save up to 42% with our Cycle To Work Scheme. Enjoy tax-free cycling while exploring a fantastic range of bikes, along with a wide selection of clothing and accessories.
- Support When You Need It: Our Employee Assistance Program is your trusted companion in times of need. This confidential service provides comprehensive support not only to you but also to your partners ensuring their well-being is a top priority.
- Celebrate You: We believe that your special day deserves to be celebrated! Enjoy a Birthday Day Off, because your happiness matters.
- Clear Vision: Your well-being extends to your eyes too! Benefit from Eye Care Vouchers, provided in collaboration with Specsavers, ensuring your vision remains as sharp as your aspirations.
Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Customer Relationship Manager (Field Sales) employer: Covetrus, Inc.
Contact Detail:
Covetrus, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Manager (Field Sales)
✨Tip Number 1
Get to know the company inside out! Research Covetrus and its products, especially in veterinary sales. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even referrals that might just land you the job.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging summary of your experience and how it relates to the Customer Relationship Manager role. This will help you stand out when meeting potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Covetrus team!
We think you need these skills to ace Customer Relationship Manager (Field Sales)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Relationship Manager role. Highlight any sales experience, relationship management skills, and your ability to use CRM tools like Qlik and Salesforce.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about veterinary sales and how you can contribute to our team. Be sure to mention specific examples of how you've achieved sales targets in the past.
Showcase Your Communication Skills: As a Customer Relationship Manager, communication is key. In your application, demonstrate your excellent communication skills by being clear and concise. Use professional language but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people quickly. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Covetrus, Inc.
✨Know Your Territory
Before the interview, research the veterinary practices in your assigned territory. Understand their needs and challenges, and think about how you can help them with Covetrus products. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Relationship Skills
As a Customer Relationship Manager, your ability to build rapport is crucial. Prepare examples of how you've successfully managed customer relationships in the past. Highlight your communication skills and any specific strategies you've used to maintain strong connections with clients.
✨Familiarise Yourself with CRM Tools
Since you'll be using CRM tools like Qlik and Salesforce, it’s a good idea to brush up on these platforms. If you have experience with similar tools, be ready to discuss how you’ve used them to manage sales and customer data effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle customer concerns. Think of scenarios where you turned a negative situation into a positive outcome. This will demonstrate your customer focus and strategic planning skills, which are key for this role.