Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line IT support and troubleshoot tech issues for users.
- Company: Join Covetrus, a leader in animal-health technology with a passion for veterinary care.
- Benefits: Gain valuable experience, training, and a friendly team environment.
- Other info: Immediate start on a 3-month fixed-term contract with potential for growth.
- Why this job: Kickstart your IT career while making a difference in animal health.
- Qualifications: Good communication skills and a willingness to learn; experience is a plus but not required.
The predicted salary is between 22000 - 28000 £ per year.
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
We are looking for an enthusiastic IT Support Technician to join our small and friendly IT team on a fixed-term basis to cover a period of absence within the business. This is a fantastic opportunity for someone looking to start or develop a career in IT. We are happy to consider candidates with little experience who are keen to learn, as well as more experienced support technicians. Apprenticeship applicants are also encouraged to apply.
Key Responsibilities- Provide first-line IT support to internal and remote users
- Log and resolve support requests via the helpdesk system
- Troubleshoot hardware, software, and user issues
- Support PCs, laptops, printers, scanners, and related equipment
- Assist with hardware installs, cabling, and general IT maintenance
- Liaise with third-party support providers where required
- Good communication and customer service skills
- A willingness to learn and develop
- Basic knowledge of Windows and Microsoft Office
- Ability to work independently and as part of a team
- Previous IT support or helpdesk experience is beneficial but not essential as training will be provided for the right candidate.
Start ASAP | 3 Month Fixed Term Contract
Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
IT Support in Dumfries employer: Covestro
Contact Detail:
Covestro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support in Dumfries
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the IT field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you’re keen to learn, try volunteering for IT support roles or helping out at local community centres. It’s a great way to gain experience and show your enthusiasm.
✨Tip Number 3
Prepare for interviews by practising common IT support questions. We recommend setting up mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace IT Support in Dumfries
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant IT skills or experiences, even if they're from school projects or personal interests. We want to see how you can contribute to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Share your enthusiasm for IT and why you’re excited about the opportunity at Covetrus. Let us know what makes you a great fit for our friendly team.
Show Off Your Communication Skills: Since good communication is key in IT support, make sure your application reflects this. Use clear language and structure your thoughts well. We love seeing candidates who can express themselves effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at Covestro
✨Know Your Tech Basics
Brush up on your knowledge of Windows and Microsoft Office. Even if you’re new to IT, being familiar with these tools will show that you’re eager to learn and ready to tackle the basics.
✨Show Off Your Communication Skills
Since good communication is key in IT support, practice explaining technical concepts in simple terms. Think about how you would help a friend solve a tech issue – this will help you shine during the interview.
✨Demonstrate Your Problem-Solving Mindset
Prepare to discuss how you would approach troubleshooting common IT issues. Think of examples from your past experiences, even if they’re not directly related to IT, to showcase your analytical skills.
✨Express Your Willingness to Learn
Covetrus values enthusiasm and a desire to grow. Be ready to share why you’re excited about the opportunity and how you plan to develop your skills in IT support during your time with them.