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- Tasks: Lead and innovate PMO-as-a-Service within a global organisation, ensuring excellence in service delivery.
- Company: Join a purpose-driven organisation focused on innovation and sustainable impact.
- Benefits: Competitive salary, executive development opportunities, and a collaborative culture.
- Why this job: Make a real difference in global health while leading transformative initiatives.
- Qualifications: 10+ years in PMO leadership with strong governance and strategic alignment skills.
- Other info: Foster a people-first culture and drive continuous improvement in a dynamic environment.
The predicted salary is between 72000 - 108000 £ per year.
As Senior PMO Lead / Director, you will have critical strategic leadership responsibility for building and operating PM/PMO-as-a-Service within a Global Business Services (GBS) organization. This is not just corporate PMO governance; you will run a professional service that internal customers choose based on quality, responsiveness, and demonstrated value. Project Managers will be proud to be part of this initiative.
You will partner with our Principal Transformation Consultant during design and implementation phases, progressively assuming operational accountability before taking full ownership of the established capability. This senior leadership position demands someone who can balance rigorous governance with exceptional customer service while building and leading high-performing teams.
Phased Engagement Model- Phase 1 (Months 1-6): Shadow and Learn
- Participate in transformation design activities
- Build relationships with executive stakeholders and functional leaders
- Understand design rationale and organizational dynamics
- Begin building operational team foundation
- Phase 2 (Months 7-10): Co-Lead and Transition
- Assume increasing operational accountability
- Lead service delivery while Principal Consultant focuses on knowledge transfer
- Take ownership of stakeholder relationships and performance management
- Prepare for independent operation with quarterly advisory support
- Phase 3 (Month 11+): Full Operational Leadership
- Complete accountability for PMO-as-a-Service operations and performance
- Manage portfolio governance and executive relationships
- Drive continuous improvement and capability maturation
- Service Delivery Excellence:
- Operate PMO-as-a-Service with service catalogue, transparent cost management, and customer satisfaction focus
- Balance rigorous governance standards with responsiveness and stakeholder experience
- Develop and maintain activity-based costing model supporting chargeback mechanisms
- Manage service levels, performance metrics, and continuous improvement programs
- Portfolio Governance and Strategic Alignment:
- Drive enterprise PMO governance frameworks to ensure consistency, transparency, and accountability across all projects and programs
- Align project portfolios with organizational strategic objectives and ethical values, ensuring initiatives deliver measurable business outcomes
- Provide executive leadership with clear, concise insights on portfolio status, risks, resource capacity, and value realization
- Ensure compliance with regulatory, financial, and organizational governance requirements
- Vendor and Workforce Strategy:
- Lead vendor management strategy supporting internalization targets through data-driven performance evaluation
- Manage transition from external contractors to internal capability building (supporting internalization goal)
- Oversee systematic quality monitoring and vendor accountability using objective performance data
- Optimize resource allocation balancing internal capability development and strategic contractor use
- Technology and Innovation Leadership:
- Oversee enterprise PMO platform operations and prepare for future platform migrations
- Champion AI-enhanced project management and portfolio intelligence while ensuring governance compliance
- Work with technical teams to identify high-value automation and analytics opportunities
- Maintain platform-independent business logic enabling future technology transitions
- Team Development and Cross-Functional Collaboration:
- Mentor and develop PMO leadership and project teams, fostering a culture of excellence, ethical conduct, and shared success
- Lead cross-functional collaboration with HR, IT, Transformation, and Change Management functions to embed best practices
- Manage stakeholder engagement at senior executive level, driving alignment, prioritization, and informed decision-making
- Champion continuous improvement programs within the PMO to optimize efficiency, agility, and scalability
- Experience and Leadership:
- Over 10 years of progressive experience in PMO leadership roles, managing enterprise-level portfolios and large-scale transformations
- Proven ability to lead, upskill and mature project and program management professionals
- Experience in shared services or Global Business Services (GBS) environments with service delivery and customer satisfaction accountability
- Deep expertise in PMO governance, portfolio management, and strategic alignment frameworks
- Proven ability to influence and collaborate with C-suite executives and senior stakeholders
- Technical and Business Expertise:
- Extensive knowledge of project management methodologies (Agile, Waterfall, hybrid) and advanced analytics for performance measurement
- Understanding of activity-based costing, service catalogue development, and pricing models
- Experience with vendor management, workforce planning, and contractor-to-employee transitions
- Familiarity with enterprise PMO platforms and integration strategies
- Cultural and Professional Qualifications:
- Strong leadership skills, with a track record of building high-performing teams and driving cultural change
- Experience integrating change management with project delivery for maximum adoption and business impact
- Advanced degree in Business, Project Management, IT, or related fields preferred; professional certifications (PMP, PgMP, Agile, Prosci) highly desirable
- Commitment to ethical leadership and fostering an inclusive, people-first culture
Why Milestone?
- Lead the strategic helm of a purpose-driven organization committed to innovation and sustainable impact.
- Influence transformative initiatives that improve global health and community wellbeing.
- Access to executive development opportunities within a transparent and collaborative culture.
- Competitive senior leadership compensation and benefits reflecting your influence and experience.
Senior PMO Lead/Director employer: Covestic
Contact Detail:
Covestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior PMO Lead/Director
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their values and goals. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. The more you practice, the more natural it will feel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior PMO Lead/Director
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in PMO leadership and service delivery. We want to see how your skills align with our mission at StudySmarter, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Style: As a Senior PMO Lead/Director, your leadership approach is key. Use your application to demonstrate how you've built high-performing teams and fostered a culture of excellence. We love to see examples of how you’ve influenced and collaborated with senior stakeholders.
Be Clear and Concise: When writing your application, clarity is crucial. We appreciate straightforward language that gets to the point. Highlight your relevant experience and qualifications without unnecessary fluff – we’re all about efficiency!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Covestic
✨Know Your PMO Inside Out
Before the interview, dive deep into the specifics of PMO-as-a-Service. Understand how it operates, its governance frameworks, and how it aligns with strategic objectives. This knowledge will help you articulate your vision and demonstrate your expertise in leading high-performing teams.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully built and developed teams in the past. Use examples that highlight your ability to balance governance with exceptional customer service, as this is crucial for the role.
✨Engage with Stakeholder Scenarios
Think about potential stakeholder engagement scenarios you might face in this role. Prepare to discuss how you would manage relationships with C-suite executives and other senior stakeholders, ensuring alignment and prioritisation of projects.
✨Emphasise Continuous Improvement
Highlight your experience with continuous improvement programs and how you've driven efficiency and scalability in previous roles. Be ready to share specific metrics or outcomes that demonstrate your impact on service delivery and customer satisfaction.
