Milestone Technologies is seeking a Service Desk L1 Technician to join our IT team in a fast-paced environment, delivering high-quality user support across Mac, Windows and Linux. You will be the first point of contact for internal IT requests, handling hardware, software, accounts, and onboarding for new hires.
The role emphasizes customer service, strong troubleshooting, and collaboration with vendors. You will use Jira for ticketing and work across network and AV setups, ensuring secure
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