At a Glance
- Tasks: Lead operations and growth, inspiring teams and driving exceptional client outcomes.
- Company: Join an award-winning, ambitious insurance broker with a collaborative culture.
- Benefits: Competitive salary, direct access to Directors, and investment in your development.
- Other info: Opportunity to build your own team and influence strategic decisions.
- Why this job: Shape the future of a thriving business and leave a lasting legacy.
- Qualifications: Proven leadership experience, strong operational skills, and a passion for improvement.
General Manager of Operations & Growth Coversure BYB Group Lead. Inspire. Build.
At Coversure BYB Group, we believe exceptional businesses are built by exceptional people.
Over the past three years we've proudly been recognised as Yorkshire Insurance Broker of the Year, but we're not interested in standing still. We're entering an exciting new chapter, with ambitious plans for growth, investment in our people and continued expansion.
To help us achieve that vision, we're looking for an exceptional Head of Operations & Growth.
This is not a traditional management role.
It's an opportunity to become one of the key leaders within our business, working alongside the Directors to shape our future, develop our people and create an environment where both our clients and our team can thrive.
If you're looking for a role where you can genuinely influence strategy, lead high-performing teams and leave a lasting legacy, we'd love to hear from you.
About the Role
Reporting directly to the Directors, you'll take ownership of the operational performance of the business, ensuring our people, processes and service standards continue to evolve as we grow.
You'll be empowered to challenge existing ways of working, implement improvements, develop future leaders and drive a culture built around accountability, collaboration and exceptional client outcomes.
This is a highly visible leadership position where your decisions will directly influence the future direction and success of the business.
What You'll Be Responsible ForLeadership
- Inspire, coach and develop a high-performing team across multiple locations.
- Create a culture of accountability, ownership and continuous improvement.
- Mentor future leaders and support succession planning.
- Foster an environment where people feel valued, supported and challenged to achieve their best.
Operations
- Lead the day-to-day operational performance of the business.
- Improve processes, systems and efficiencies to support continued growth.
- Ensure consistently high standards of client service across all departments.
- Monitor performance against business objectives, identifying opportunities for improvement.
Growth
- Work alongside the Directors to deliver the company's strategic growth plans.
- Support the recruitment, development and retention of exceptional people.
- Identify operational opportunities that improve profitability, scalability and client experience.
- Help shape the future structure of the business as we continue to expand.
Commercial Performance
- Understand the drivers of business performance and contribute towards achieving ambitious growth objectives.
- Use data and management information to support informed decision-making.
- Encourage a culture where commercial awareness and exceptional customer outcomes work hand in hand.
About You
You'll be an experienced leader who enjoys bringing out the very best in people.
You're commercially minded, naturally collaborative and someone who enjoys finding better ways of doing things.
You'll also bring:
- Proven experience leading and developing successful teams.
- Strong operational and organisational skills.
- Excellent communication and relationship-building abilities.
- The confidence to make decisions and take ownership.
- A passion for continuous improvement.
- High levels of integrity, professionalism and emotional intelligence.
- A positive, proactive and solutions-focused mindset.
Experience within commercial insurance or financial services would be advantageous, but we're equally interested in exceptional leaders from other professional service environments who can demonstrate transferable leadership, operational and commercial skills.
Why Join Coversure BYB Group?
Joining Coversure BYB Group means becoming part of an ambitious, independent business where your contribution will genuinely matter.
We offer:
- A senior leadership role with real influence.
- Direct access to the Directors and involvement in strategic decision-making.
- The opportunity to shape the future of an award-winning business.
- A collaborative, supportive and forward-thinking culture.
- Investment in your personal and professional development.
- The opportunity to build and develop your own team as the business grows.
- A competitive salary and performance-related rewards.
Our Values
We're looking for someone who shares our belief that success is built on:
- Doing the right thing, every time.
- Putting clients first.
- Supporting and developing our people.
- Embracing innovation and continuous improvement.
- Working together to achieve exceptional results.
Ready to Help Shape Our Future?
If you're looking for more than just your next role—if you're looking for the opportunity to influence, inspire and build something truly special—we'd love to hear from you.
Join us and help shape the next chapter of Coversure BYB Group.
General Manager in Leeds employer: Coversure BYB Group
At Coversure BYB Group, we pride ourselves on being an exceptional employer that values the contributions of our team members. With a strong focus on personal and professional development, we offer a collaborative and supportive work culture where your ideas can shape the future of our award-winning business. Join us in a senior leadership role that not only provides direct access to strategic decision-making but also empowers you to inspire and develop high-performing teams across multiple locations.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Leeds
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We think you need these skills to ace General Manager in Leeds
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Coversure BYB Group. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Coversure BYB Group
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Coversure BYB Group, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Coversure BYB Group, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Coversure BYB Group could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Coversure BYB Group as they’re likely seeking a candidate who can enhance their workplace culture.
