At a Glance
- Tasks: Shape and build health insurance product capabilities with a focus on compliance and market relevance.
- Company: Join CoverGo, the award-winning Insurtech leader transforming insurance into a digital experience.
- Benefits: Enjoy fully remote work, flexible leave, competitive salary, and stock options after 6 months.
- Other info: Be part of a fast-paced, innovative environment with excellent career growth opportunities.
- Why this job: Make a real impact in the insurance industry while working with a diverse global team.
- Qualifications: 12+ years in insurance, 5+ years in health insurance, strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Top 3 Reasons To Join Us
- Competitive Salary
- 100% Remote
- Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C. We’re the winner of the Insurtech of the Year in all of Asia and other awards globally. We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more. We are an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world. We are fully funded and backed by reputable VC funds and strategic institutional investors. We have a global presence in Asia, EMEA and the Americas. We’ve grown our annualized revenue by over 30x since January 2021. We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world.
What You’ll Do
The Health Insurance Subject Matter Expert (SME) will play a critical role in shaping and building CoverGo’s health insurance product capabilities. Working closely with product, engineering and delivery teams, this role brings deep health insurance domain expertise into the product development lifecycle to ensure features are accurate, compliant, competitive, and aligned with real‑world insurance operations. This role bridges the gap between insurance operations and technology, ensuring our platform meets the needs of insurers across global markets.
- Support the product team throughout the feature development lifecycle by providing deep health insurance expertise and operational insights.
- Translate end‑to‑end health insurance processes (e.g. underwriting, policy administration, claims, renewals, billing) into clear product requirements and functional documentation.
- Conduct competitor and market research to identify feature gaps, best practices, and emerging trends in global health insurance.
- Contribute to product planning, roadmap discussions, and prioritization from a health insurance perspective.
- Participate actively in User Acceptance Testing (UAT) to validate functionality, workflows, and business logic.
- Ensure the quality, accuracy, and market relevance of health insurance features delivered on the platform.
- Work hands‑on with product and engineering teams during delivery to clarify requirements and resolve domain‑related questions.
- Engage with internal and external stakeholders, including clients, partners, and insurers, to gather feedback and validate product direction.
- Support the positioning of CoverGo’s health insurance capabilities across global insurance markets by contributing domain knowledge to sales, pre‑sales, and marketing efforts when needed.
What We Need
- At least 12 years of experience in the insurance industry, with strong exposure to end‑to‑end insurance operations.
- At least 5 years of hands‑on experience in health insurance.
- Experience in life and/or P&C insurance is considered a strong advantage.
- Having a Chartered Insurance Institute (CII) Certificate in Insurance is highly desirable.
- Deep understanding of the full health insurance lifecycle, including product setup, policy administration, claims, billing, renewals, and regulatory considerations.
- Proven ability to create clear, structured documentation such as process flows, requirements, and functional specifications.
- Strong verbal and written communication skills, with the ability to explain complex insurance concepts to technical and non‑technical audiences.
- Experience working cross‑functionally with product, technology, and business teams.
- Critical, forward thinker, innovator, and problem solver who thrives in a fast‑paced, product‑driven, and globally distributed environment.
- Experience working with insurance systems or digital transformation initiatives is a strong plus.
- Exposure to multiple markets or global health insurance products is an advantage.
Why You’ll Love Working Here
- Fully Remote
- Flexible Leave
- International Environment
- Competitive remuneration package
- Performance Bonus
- Stock Options after 6 months
- Company activities and events
- Learning and development plan
- Remote work allowance
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.
Health Insurance Subject Matter Expert (Fully Remote) in London employer: CoverGo Limited
At CoverGo, we pride ourselves on being a leading global no-code insurance platform that champions digital accessibility in the insurance sector. Our fully remote work culture fosters a diverse and inclusive environment, allowing you to collaborate with talented professionals from over 30 nationalities while enjoying competitive remuneration, flexible leave, and robust learning opportunities. Join us to be part of an innovative team that is shaping the future of health insurance technology and making a meaningful impact across global markets.
StudySmarter Expert Advice🤫
We think this is how you could land Health Insurance Subject Matter Expert (Fully Remote) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with health insurance. A friendly chat can lead to insider info about job openings or even referrals that could land you an interview.
✨Tip Number 2
Prepare for interviews by brushing up on your health insurance knowledge. Make sure you can discuss the latest trends and challenges in the industry. This will show potential employers that you're not just a candidate, but a passionate expert ready to contribute.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at CoverGo, where we’re all about making insurance digital and accessible.
We think you need these skills to ace Health Insurance Subject Matter Expert (Fully Remote) in London
Some tips for your application 🫡
Show Your Expertise:Make sure to highlight your extensive experience in health insurance. We want to see how your background aligns with the role, so don’t hold back on showcasing your knowledge of end-to-end processes and any relevant certifications.
Tailor Your Application:Take a moment to customise your application for CoverGo. Use the job description as a guide to emphasise your skills and experiences that directly relate to the responsibilities outlined. This shows us you’re genuinely interested in the position!
Be Clear and Concise:When writing your application, clarity is key! We appreciate well-structured documentation, so make sure your points are easy to read and understand. Avoid jargon unless it’s necessary, and keep it professional yet approachable.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CoverGo Limited
✨Know Your Stuff
Make sure you brush up on your health insurance knowledge. Understand the full lifecycle, from underwriting to claims. Be ready to discuss how your experience aligns with CoverGo's mission and the specific role.
✨Showcase Your Communication Skills
Since you'll be bridging the gap between tech and insurance, practice explaining complex concepts in simple terms. Prepare examples of how you've communicated effectively with both technical and non-technical teams.
✨Research the Competition
Dive into competitor analysis and market trends in health insurance. Be prepared to discuss what you’ve found and how it could influence CoverGo’s product development. This shows you're proactive and understand the landscape.
✨Engage with Real-World Scenarios
Think of real-world examples where you've contributed to product development or improved processes. Be ready to share these stories during the interview to demonstrate your hands-on experience and problem-solving skills.
