At a Glance
- Tasks: Shape and build health insurance product capabilities with a focus on innovation.
- Company: Join CoverGo, the award-winning Insurtech leader transforming insurance into a digital experience.
- Benefits: Enjoy fully remote work, flexible leave, competitive salary, and stock options.
- Other info: Be part of a fast-paced, innovative environment with excellent career growth opportunities.
- Why this job: Make a real impact in the health insurance sector while working with a diverse global team.
- Qualifications: 12+ years in insurance, 5+ years in health insurance, strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Top 3 Reasons To Join Us
- Competitive Salary
- 100% Remote
- Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C. We’re the winner of the Insurtech of the Year in all of Asia and other awards globally. We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more. We are an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world. We are fully funded and backed by reputable VC funds and strategic institutional investors. We have a global presence in Asia, EMEA and the Americas. We’ve grown our annualized revenue by over 30x since January 2021. We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world.
What You’ll Do
The Health Insurance Subject Matter Expert (SME) will play a critical role in shaping and building CoverGo’s health insurance product capabilities. Working closely with product, engineering and delivery teams, this role brings deep health insurance domain expertise into the product development lifecycle to ensure features are accurate, compliant, competitive, and aligned with real‑world insurance operations. This role bridges the gap between insurance operations and technology, ensuring our platform meets the needs of insurers across global markets.
- Support the product team throughout the feature development lifecycle by providing deep health insurance expertise and operational insights.
- Translate end‑to‑end health insurance processes (e.g. underwriting, policy administration, claims, renewals, billing) into clear product requirements and functional documentation.
- Conduct competitor and market research to identify feature gaps, best practices, and emerging trends in global health insurance.
- Contribute to product planning, roadmap discussions, and prioritization from a health insurance perspective.
- Participate actively in User Acceptance Testing (UAT) to validate functionality, workflows, and business logic.
- Ensure the quality, accuracy, and market relevance of health insurance features delivered on the platform.
- Work hands‑on with product and engineering teams during delivery to clarify requirements and resolve domain‑related questions.
- Engage with internal and external stakeholders, including clients, partners, and insurers, to gather feedback and validate product direction.
- Support the positioning of CoverGo’s health insurance capabilities across global insurance markets by contributing domain knowledge to sales, pre‑sales, and marketing efforts when needed.
What We Need
- At least 12 years of experience in the insurance industry, with strong exposure to end‑to‑end insurance operations.
- At least 5 years of hands‑on experience in health insurance.
- Experience in life and/or P&C insurance is considered a strong advantage.
- Having a Chartered Insurance Institute (CII) Certificate in Insurance is highly desirable.
- Deep understanding of the full health insurance lifecycle, including product setup, policy administration, claims, billing, renewals, and regulatory considerations.
- Proven ability to create clear, structured documentation such as process flows, requirements, and functional specifications.
- Strong verbal and written communication skills, with the ability to explain complex insurance concepts to technical and non‑technical audiences.
- Experience working cross‑functionally with product, technology, and business teams.
- Critical, forward thinker, innovator, and problem solver who thrives in a fast‑paced, product‑driven, and globally distributed environment.
- Experience working with insurance systems or digital transformation initiatives is a strong plus.
- Exposure to multiple markets or global health insurance products is an advantage.
Why You’ll Love Working Here
- Fully Remote
- Flexible Leave
- International Environment
- Competitive remuneration package
- Performance Bonus
- Stock Options after 6 months
- Company activities and events
- Learning and development plan
- Remote work allowance
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.
Health Insurance Subject Matter Expert (Fully Remote) employer: CoverGo Limited
At CoverGo, we pride ourselves on being a leading global no-code insurance platform that champions digital accessibility in the insurance sector. Our fully remote work culture fosters a diverse and inclusive environment, allowing you to collaborate with talented professionals from over 30 nationalities while enjoying flexible leave and competitive remuneration packages. With a strong focus on employee growth through learning and development plans, CoverGo is committed to making your work experience both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Health Insurance Subject Matter Expert (Fully Remote)
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like CoverGo Limited). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like CoverGo Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Health Insurance Subject Matter Expert (Fully Remote)
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at CoverGo Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at CoverGo Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at CoverGo Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at CoverGo Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at CoverGo Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding CoverGo Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
