Zurich Cover-More is hiring a Customer Care Team Leader in Uxbridge, UK. You will lead and develop a team of Customer Care Executives across channels, driving performance, coaching colleagues, and ensuring service delivery meets regulatory and customer expectations.
The role requires strong leadership, experience in insurance or regulated environments, and the ability to manage KPIs, quality metrics and customer experience best practices. Hybrid working 3 days in office, 2 from home.
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Hybrid Customer Care Team Lead in Uxbridge employer: Cover-More Group
At Zurich Cover-More, we pride ourselves on being a leading employer in the travel insurance sector, offering a dynamic work environment in Uxbridge that fosters growth and collaboration. Our commitment to employee well-being is reflected in our flexible working arrangements, comprehensive health benefits, and a culture that values diversity and inclusion. Join us to be part of a global team dedicated to making a meaningful impact in the lives of travellers while advancing your career in a supportive and innovative setting.
