Zurich Cover-More, part of the Zurich Insurance Group, seeks a Customer Care professional to support daily operations across phone, email, chat and social channels, coaching Executives and acting as a key escalation point.
You will help ensure accurate, timely and compliant outcomes while supporting continuous improvement initiatives and working with Team Leaders and stakeholders to deliver outstanding service.
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Customer Care Shift Lead β Inspire Service Excellence in Uxbridge employer: Cover-More Group
At Zurich Cover-More, we pride ourselves on being a leading employer in the travel insurance sector, offering a dynamic work environment in Uxbridge that fosters growth and collaboration. Our commitment to employee well-being is reflected in our flexible working arrangements, comprehensive health benefits, and a culture that values diversity and inclusion. Join us to be part of a global team dedicated to making a meaningful impact in the lives of travellers while advancing your career in a supportive and innovative setting.