Zurich Cover-More is recruiting a Customer Care Shift Supervisor in the UK to lead day-to-day operations of the Customer Care team. The role covers phone, email, chat and social channels, with hybrid work arrangements after training.
You will coach Executives, act as escalation point, and ensure compliant, timely outcomes for customers. We value experience in customer service, multi-channel support and strong communication.
#J-18808-Ljbffr
Customer Care Shift Lead & Coach employer: Cover-More Group
At Zurich Cover-More, we pride ourselves on being a leading employer in the travel insurance sector, offering a dynamic work environment in Uxbridge that fosters growth and collaboration. Our commitment to employee well-being is reflected in our flexible working arrangements, comprehensive health benefits, and a culture that values diversity and inclusion. Join us to be part of a global team dedicated to making a meaningful impact in the lives of travellers while advancing your career in a supportive and innovative setting.
