Coveo is seeking a Senior Customer Experience Program Manager to lead scalable engagement initiatives across the post‑sale journey for our global customer base. You will partner with cross‑functional teams to deliver consistent customer experiences, support VoC programs, and optimize processes through data-driven insights.
The role emphasizes building scalable communities, self‑service resources, and measurable program outcomes in a fast‑moving SaaS environment.
#J-18808-LjbffrSenior CX Programs Lead: Scale Customer Engagement employer: Coveo
Coveo is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. As a Senior Technical Project Manager, you'll have the opportunity to lead transformative projects for renowned global brands while benefiting from a supportive environment that prioritises employee growth and development. With a commitment to diversity and accessibility, Coveo ensures that every team member can thrive and contribute meaningfully to our mission of unlocking the potential of AI-powered solutions.
