Together with people who have experienced mental health challenges, we provide quality services and support that reduce stigma and promote positive mental health and wellbeing.
Job details
Location: South Warwickshire
Hours: 35 hours per week
Job type: Permanent
Are you passionate about making a difference to the lives of people who experience mental health challenges?
Would you like to be a part of a reputable, inclusive and enabling organisation?
Our vision is of a society that promotes good mental health for all and that values, as equals, people who experience mental health challenges.
Come join our dynamic and motivated team supporting individuals in South Warwickshire!
About the service
WfW is a collaborative, community mental wellbeing health service delivered by Coventry, Warwickshire and Worcestershire Mind in partnership with KeyRing and Qwell. We provide early intervention, low-level mental health and wellbeing support for adults (18+) across Warwickshire.
Our service offers a joined‑up approach including drop‑in sessions, one‑to‑one support, peer groups, learning and training opportunities, and community outreach—making support accessible beyond traditional settings.
We also provide a dedicated website and Wellbeing Line, ensuring people can quickly access the right support, in the right way, at the right time.
About the role
As a Wellbeing Practitioner you will be providing support for those experiencing mental health and wellbeing difficulties through Wellbeing for Warwickshire services.
You will be supporting people who may require self‑help interventions and/or signposting to internal/external services (internal signpostings could include Qwell, Kooth, Keyring, Recovery & Wellbeing Academy and many other Coventry & Warwickshire Mind services).
You will be working in a community focused way to ensure that local organisations are aware of the provision. Building and maintaining close links with local providers to promote positive mental health.
You will help support service delivery at Wellbeing Hub drop‑ins, one‑to‑one sessions, workshops, outreach, outreach hubs and a Wellbeing Line, which we staff between the hours of 09.00‑17.00.
This delivery will be under the direction of Team leader/Service Manager in line with contractual requirements, Minds vision and values, policies and procedures and any relevant legal requirements.
Key responsibilities
- To provide practical and emotional person‑centred support that works towards empowerment and recovery appropriate for each individual client.
- To assist in the planning/delivery of mental health and wellbeing outreach support sessions.
- Provide accurate, meaningful and consistent information to support people accessing the Wellbeing Line (telephone support).
- Deliver 1:1, group, peer, and online support to help people access community services.
- Develop and run group sessions, hub activities, and short‑term interventions.
- Carry out outreach to raise awareness and promote the service.
- Work as part of a supportive, multidisciplinary team across clinical and non‑clinical backgrounds.
Qualifications and experience
- A minimum of one year’s experience of working in a mental health setting.
- Experience of providing telephone and/or digital support.
- An ability to effectively engage with mental health service users.
- Experience of monitoring and evaluation.
- Experience of delivering outputs and outcomes.
- Experience of working with a wide range of agencies.
- An ability to travel across Coventry & Warwickshire as a car driver, with appropriate business insurance on the vehicle to support travel across the region.
What we can offer you
- Working culture – based on core values of trust, honesty, inclusivity, enabling, effective and an unapologetic drive for excellence.
- Annual leave – 25 days plus bank holidays plus an extra day for every two completed holiday years.
- Wellbeing day – 1 day, per holiday year, to be used to take care of your own mental health and wellbeing.
- Life insurance policy – Coventry and Warwickshire Mind are covered by a Life Insurance policy. The death in service payment is 2× gross salary (tax free).
- Employee development – Active encouragement not only to assist performance in the current role but also for the benefit of personal development via various means. Access to Coventry and Warwickshire Mind CPD training and opportunities to access external CPD training.
- Flexible working – A range of options available for all employee’s dependant on role and responsibilities.
- Pension – Minimum 5% employee and 3% employer contribution, with an ethical investment policy option.
- Sick pay – On completion of a 6‑month probationary period, Coventry and Warwickshire Mind employees will be eligible to a period of paid sick leave.
Equal opportunities and diversity
Coventry, Warwickshire and Worcestershire Mind values diversity and difference. We welcome applicants from all sections of the community, particularly under‑represented groups and people with lived experience of mental health issues.
Coventry, Warwickshire and Worcestershire Mind is a leading mental health service provider and an equal opportunities employer.
Wellbeing Practitioner employer: Coventry & Warwickshire Mind
Coventry, Warwickshire and Worcestershire Mind is an exceptional employer dedicated to fostering a supportive and inclusive work environment for those passionate about mental health. With a strong emphasis on employee wellbeing, professional development, and a culture rooted in trust and empowerment, staff are encouraged to grow both personally and professionally while making a meaningful impact in the lives of individuals facing mental health challenges. Located in Coventry, our 24-hour residential services offer unique opportunities to engage with diverse clients and contribute to their recovery journeys in a compassionate setting.
Contact Details:
Coventry & Warwickshire Mind Recruitment Team
