Together with people who have experienced mental health challenges, we provide quality services and support that reduce stigma and promote positive mental health and wellbeing.
Job details
Job title
Location
Hours
Part Time: 22 hours per week, worked over 5 days.
Shifts at the Hub are generally Monday to Friday afternoons and every third Saturday afternoon on a rota basis. Occasional Sunday working may also be required.
Job type
Job type
Permanent
Are you passionate about making a difference to the lives of people, their families, and their communities?
Do you believe in empowering people to manage their own mental health and wellbeing?
Would you like to be part of an inclusive, enabling, honest and effectiveorganization?
Our vision is of a society that promotes good mental health for all and that values, as equals, people who experience mental health problems.
Come and join our creative, dynamic, and motivated team supporting people across Coventry, Warwickshire and Worcestershire Mind. We look forward to receiving your application.
About the role
To support the delivery of Coventry Wellbeing Hub services by carrying out a range of duties which ensure the wellbeing of service users. Duties will include face to face mental health support, signposting and information giving, provision of outreach mental health information sessions and promotion in the community, and creating a safe and engaging environment for service users at the Hub.
Key responsibilities
- To provide practical and emotional person-centred support that works towards empowerment and recovery appropriate for each individual client.
- To provide informal social support to clients accessing the drop-in and outreach activities.
- To provide information, guidance and where appropriate to signpost individuals to specialist agencies.
- To assist in the setting up and tidying up of the venue at the start/end of each session.
- Ensure active recording of client attendance on the organisations database and participate in ongoing monitoring and evaluation of the service.
- To assist in the provision of themed online support sessions on platforms such as Zoom.
- To ensure all other administrative procedures associated with the service are maintained.
- To co-facilitate emotional development and psychoeducation groups with the Recovery Academy within the Hub where appropriate.
- Experience of supporting people with mental health problems (min 1yr).
- Excellent communication skills, verbal, non-verbal and written.
- Good IT skills, the ability to work in an online environment using a range of platforms such as Teams and Zoom.
- Ability and experience of working with a wide range of people (including people with additional needs or with people from diverse backgrounds).
- Up to date knowledge of mental health and key issues linked to good wellbeing.
- Good time management and organisational skills.
- NVQ level 2.
- Flexible approach to working.
- Committed and supportive approach to the strategic aims of the organisation.
What we can offer you
The following are just some of the benefits that Coventry, Warwickshire and Worcestershire Mind offer its employees:
- Working culture –based on core values of trust, honesty, inclusivity, enabling, effective and an unapologetic drive for excellence.
- Annual leave –25 days plus bank holidays plus an extra day for every two completed holiday years.
- Wellbeing day– 1 day, per holiday year, to be used to take care of your own mental health and wellbeing.
- Life insurance policy –Coventry, Warwickshire and Worcestershire Mind are covered by a Life Insurance policy. The death in service payment is 2 x gross salary (tax free).
- Employee development –Active encouragement not only to assist performance in the current role but also for the benefit of personal development via various means. Access to Coventry, Warwickshire and Worcestershire Mind CPD training and opportunities to access external CPD training.
- Flexible working –A range of options available for all employee’s dependant on role and responsibilities.
- Pension –Minimum 5% employee and 3% employer contribution, with an ethical investment policy option.
- Sick pay –On completion of a 6-month probationary period, Coventry, Warwickshire and Worcestershire Mind employees will be eligible to a period of paid sick leave.
If you are submitting a CV, youMUST include answers to the following questions (these can also be found on our application form):
- Do you have any unspent convictions or conditional cautions?
If yes please give details of date(s) of offence(s), nature of offence(s) and sentence(s) passed. - Are there any restrictions regarding your employment in the UK, e.g., do you require a work permit? If yes, please provide details. (Please note, we cannot offer a work sponsorship)
- Are you the partner or relative of anyone currently connected with Coventry and Warwickshire Mind (either as a volunteer, service user or employee)? If yes, please confirm their name and project, if known.
- Do you hold a UK driving licence?
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Closing date: Friday 30th January 2026
Interview date: Monday 9th February and Tuesday 10th February 2026
Please do not send a CV without an accompanying letter – it will not be considered when short listing.
Please use reference CT MHWP 30.1 on your application.
For further information about this post, please contact Chris Sampson on 07948 415 044
For an application form and full job description, please use the links below:
Only successful applicants will be notified. We reserve the right to close the application window early and without notice should a suitable number of applications be received.
Coventry, Warwickshire and Worcestershire Mindvalues diversity and difference. We welcome applicants from all sections of the community, particularly under-represented groups and people with lived experience of mental health issues.
Coventry, Warwickshire and Worcestershire Mind is a leading mental health service provider and an equal opportunities employer.
#J-18808-Ljbffr
Contact Detail:
Coventry & Warwickshire Mind Recruiting Team